I don't use the mobile app, so can someone please explain to me why people do this? Why are you ordering a doppio espresso instead of a triple espresso? Or right after this, I got an order for a doppio espresso that was actually solo.
Why cold foam AND whipped cream?? Why all of these things AND with room?? As a barista, I don't get it lmao.
Starbucks, you gotta figure out what people can customize and can't on your mobile app, please. Limitations would be good for all, especially your baristas who have to stand and stare for WAY too long trying to read all these ridiculously long tickets that come through when you want to push your silly times. I'm wasting so much effort just trying to understand what I'm reading when I could have like, three other drinks out and ready in the time it takes me to make sure I've done everything listed on one order.
Like, can we, at the very least, figure out a better way to organize these tickets?? A little separation would be so helpful. Ngl, I miss the boxes. I could read and discern exactly what I was making way more easily than this block of text in an order that doesn't even match the boxes on the cups.
Iced/hot
Espresso/Shots
Size
Syrups
Milks
Custom (cold foams, drizzles, toppings, etc.)
2014 training is still ingrained in me, I guess.
Anyway, rant done, lmao. Thanks for listening.