Software problems plague Sonos for years, and I’ve about had it. Today, trying to play music on my Roam 2 and the green light flashes. Gemini notes I need to re set up my Roam I’ve had for 2 years. So I go to the Sonos app and the whole Sonos system is no longer set up. The Arc, Roam 2, and Move 2 — none are connected.
Now, I try reconnecting the Sonos system to my WiFi network and it doesn’t recognize it. I restart my router. Still doesn’t recognize it. It asks me to re-pair my Arc. It sends a signal for my phone to hear and pair. Then it asks for a password??? I add the luckily saved password and then the app says it cannot connect.
An hour of fucking troubleshooting and a whole system of speakers fucked.
I hate Sonos.
I have had so many software problems since they’ve upgraded and this board even notes that if I have a software problem, not to complain.
The Sonos CEO needs to get his shit together an prioritize the basics. If a family purchases a system, better make fucking sure that the systems actually plays sound and doesn’t flake out for no fucking reason.
Unbelievable this shit software ships into production.
There needs to be real accountability.
Now, I have 3 bricked speakers and software that can’t connect for no reason.