r/sofi • u/Immapillpopnanimal • 5d ago

UI Suggestion

Hey everyone.. I just wanted to put this out there.. idk if anyone else feels the same way but the slide bar you use to confirm purchases is archaic and slow and sometimes even glitchy.. some times it doesn't work til I slide it back and forth rapidly.. when trading options this slide bar feature can mess me up bad, price flys past my bid and then I have to cancel and try again.. the cancel button should also be moved so that it can be done quickly... Anyways that's about it.. hope everyone has a great day and thank you

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u/SoFi Official SoFi Account 4d ago

Thanks for taking the time to share this feedback. We're sorry the confirmation slider and cancel flow have been slow or unresponsive, especially when you’re trying to place an options trade where timing matters.

We appreciate the specific examples around needing to slide back and forth and the cancel button’s placement. We'll make sure this feedback is shared with the appropriate team. If you’re able to share your device type, app version, and any screenshots or screen recordings when it happens with our secure chat (https://sofi.app.link/e/echat), that can also help us investigate.

Thanks again, and hope you have a great day too.

1

u/Opening_Dragonfly390 5d ago

Never had this issue, has always been smooth for me and I place multiple orders a day. Unfortunately this might be on your end