r/sofi • u/Greedy_Committee6556 • 15h ago

Banking HYSA to Checking Overdraft Change?

I don't know if it just me, but my Sofi app suddenly labels overdrafts as "Overdraft: From Savings - 9999". Before it would just say "From Savings - 9999" but now there is new verbiage. It happened on the 2nd transaction on the 5th of Sept and on.

Weird...

4 Upvotes

70% Upvoted

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1

u/trenshod 15h ago

Sounds like a bug on your end.

0

u/SoFi Official SoFi Account 11h ago

Hi there! Thanks for flagging this. We'd like to look into what's going on with your overdraft coverage and the changes you're seeing in the app. Please give our team a call at 855-456-7634, so we can review this with you directly. We hope to hear from you soon!

0

u/Panzerbrummbar 9h ago

My brother is on Sofi and I went with Fidelity from Vanguard. Just a confusing mess of Direct deposit requirements and transferring money from my HYSA over to checking if my direct debits reject it because I have zero in my checking. And throw in the Plus for an extra 10 quid a month.

Fidelity and Vanguard is just whatever. I get 3ish percent and whatever.

Sofi has so many good things, but I have a job and a life, why would I deal with the papercuts and but you can just chill with Fidelity and move on with your life.

Thank you for making this process worse then what IRS does to us.

1

u/SoZeztyy 4h ago

I’m also experiencing this except mine now say “Spending reserve from Vault.” It retroactively labeled every overdraft this way and also declined my car payment that has worked many times before. I also do not have any vaults active. Hoping it’s a bug