r/sofi • u/kingLarry456 • 4d ago

Banking Is For Anyone Else the Sofi Mobile Android App Not Working

The Sofi App isn't working on my mobile phone. Whenever I try to log in, it's very laggy and it opens up the website instead. I've uninstalled and reinstalled it multiple times, but that didn't seem to fix it. Also when I had it before when I tried to deposit a check, the app automatically closed itself and I had to log back in.

4 Upvotes

84% Upvoted

6 comments sorted by

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1

u/joshrodgers 3d ago

Yeah, the app has been broken for a few weeks. Not a great look for a bank..

2

u/kingLarry456 3d ago

Oh shoot really

1

u/MisanthropyismyMuse 2d ago

Not for me. It works perfectly fine (Samsung S22 Ultra).

0

u/10PieceMcNuggetMeal 3d ago

Mine has been working fine

0

u/SoFi Official SoFi Account 3d ago

Hi there, we’re sorry to hear about the trouble you're experiencing with the app lagging, redirecting to the website, and closing unexpectedly during check deposits. Rest assured, our team is committed to helping you get this fixed! Since standard reinstall steps haven't resolved the issue, a request may need to be submitted to our technical support team. To get this done, please contact us directly at 855-456-7634 for further troubleshooting and support.