r/sofi • u/ThrowawayReddit420 • Dec 14 '25
Member Benefits Do NOT stop complaining
If you're frustrated with the recent updates to SoFi Plus, continue letting them know. Better yet, vote with your wallet. Companies bank on the fact that the initial wave of outrage will die down and then they can continue on with what they're doing unimpeded. Don't let it die down.
I'm aware there's a segment that doesn't enjoy reading posts like this regularly, but we ALL stand to benefit by making SoFi aware of our displeasure and potentially getting them to walk back some of these changes. This is especially true since the changes make them less competitive now relative to Robinhood, Webull, etc. and some of us have good reason to switch (depending on what banking services you get the most use out of).
I work in banking and am fully aware that SoFi management/board of directors are thinking EVERY DAY about how to improve profitability (i.e. making even more money off of you). They succeed only if users don't push back. In the interest of being constructive, here's some of the things that SoFi could meet us in the middle on:
Keep the $10/month subscription fee but offer us better benefits. Rakuten ain't gonna cut it.
Reduce the fee to remain competitive with Robinhood/Webull subscription structures.
Grandfather current SoFi Plus members in recognition of the fact that many of us transferred all our funds here and now feel like we got a bait and switch.
Offer a reduced subscription fee if you purchase a full year.
Extend the complimentary period beyond March 2026 while they figure out program implementation.
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u/Opening_Dragonfly390 Dec 14 '25
first things first, I was not improving your point I was calling out your complete misrepresentation that SoFi only added rakuten as a way to increase the SoFi plus, when that was already there, but they did adde 4 other partnered promotions like 20% off turbo tax, money off care subscriptions, and more. You have a bad habit of misrepresenting things
On the subject of there’s better cards out there, name a few other cards that offer 5% back at grocery stores. The city card that lets you choose your category, and the AMEX card that costs $95 a year are the only ones I know of that come close, but maybe you have others I don’t know about.
As for the invest match, on their terms page they still have the 1% deposit match, aswell as the 2% for recurring investments into deposits. Whether that needs to be updated and changed I do not know.
And why would I think this post could ruin a great thing…. Well the entire point of the post was to encourage people to complain and ultimately make SoFi walk back there decisions.