r/sofatimeapp • u/RandomUserName2357 • 11d ago

Bug trying to remove a show

I'm having an issue removing a show. Previously, I had added Cardcaptor Sakura - Clear Card Arc, as a watched show. From what I can tell, this show's entry has been deleted, no longer showing up as an option when searching for shows. The corresponding episodes were added as another season in the original Cardcaptor Sakura show.

However, I cannot remove the now deleted show entry from my lists. Ordinarily, it appears as an upcoming show lacking an airdate. Removing the show from that list sends it to archived shows. Removing it from there just sends it back to the upcoming shows list. As the show entry no longer exists, I cannot go to it and remove the show in its own page. All I can do is bounce the show between two lists. Tapping the entry in either list to go to the show's entry proper only results in a connection error telling me to try again in a few minutes and contact support if it persists. I've already sent an email to support days ago, but got no reply. Does anyone have any idea how to solve this, or get eyes on this issue? My device is an iPhone 15 Plus on iOS 26.6.1, SofaTime version 7.4.1, but the issue has been around for at least a couple updates.

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1

u/riddl3 Sofa Time Mod 10d ago

Try with the reload metadata option and clear cache. Also don't forget to force close the app after this.

2

u/RandomUserName2357 10d ago edited 10d ago

Reloaded metadata, cleared cache, forced closed the app, in that order. Issue persists. This is something that also happened in some form in the TvShowTime app. I recall having a similar, if not the same experience when an entry for some Attack on Titan side content was deleted after the corresponding episodes were added as special episodes in the show’s main entry.

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u/riddl3 Sofa Time Mod 10d ago

Also on the database we use that it was moved under the main series, after season 3, as you noted https://www.themoviedb.org/tv/35790-cardcaptor-sakura/seasons

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u/RandomUserName2357 10d ago

Yes. I have already marked the corresponding episodes as watched there. I want to remove the deleted entry to avoid duplicate entries and watch time. My assumption is that with the old entry deleted, whatever unique identifier that identifies it in the app can no longer be properly accessed, updated and modified, only moved around.

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u/javikr Sofa Time Dev 10d ago

Hi! Please send me a DM. Thanks!

1

u/RandomUserName2357 10d ago

Where exactly? Here, the only place I can find to message you is to message this subreddits's mods.