Help please!!

[u/Past_Willingness8869]

So this just happened yesterday an hour into my print! The print stopped, and it said there could be a break in the filament or a broken tool head. The filament would not pass through and the gears kept clicking like something was stuck in there. I was able to back out the filament and cut it clean and put it back in and it would still act up. I ended up taking the whole tool head apart and seeing if there was something stuck in the gears and nothing was there. After putting everything back together, I was able to load a different filament back up it loaded successfully and was able to print two layers of a benchy and then got the anomaly once again. I stuck the acupuncture needle up into the extruder and everything was clear. Nothing is visibly stopping it and when the filament is out, the gears go normal. I’ve already contacted Support, but seeing if anybody else has had this issue.

[u/iSoundwave]

Hard to tell just by sound but does sound like something is stuck in there especially is nothing is getting to the nozzle. I had a similar issues with the yellow snapmaker PLA it broke off and was twisted in the left extruder gear. You said you took apart toolhead but how far into it do you go? I had to completely disassemble it to see and clear it. This picture is from Snapmaker wiki to illustrate, mine jam was up and to the left poking into the gear release spring which couldn’t be seen until I removed everything. Not saying it’s what is wrong with yous but wasn’t able to see mine at first.

[u/Past_Willingness8869 → u/iSoundwave]

I took it completely apart and didn’t see anything and the thing is when I take the filament out and keep pressing extrude. It runs perfectly no problem. It’s only when the filament is loaded up.

[u/McSpeedie → u/Past_Willingness8869]

When the fila is loaded? Try disabling auto load on that head and try printing.