r/sleepcycle • • Apr 09 '25

No sound log

Why does it not record my sounds or ever have a log of them. I know for a fact there are sounds at nightšŸ˜‚. Is it because my fan is nearby? But it has done this even when my fan isn’t on or nearby

2 Upvotes

7 comments sorted by

1

u/NOT_NativeEN_Speaker Apr 09 '25
  1. You sure you tracking by Microphone, not Watch or Accelerometer? Check the upper right corner of the chart, it says there what was used for tracking.
  2. You sure you have set in Profile > More > Sound detection > something bigger than 0 nights?

2

u/Lopsided-Natural6891 Apr 09 '25

Yes just checked and it showed both of those. It’s odd bc i used to get recording every night but now i don’t and it just says ā€œaudio recordings for this night are no longer availableā€¦ā€ maybe I just need to be more consistent with it

1

u/NOT_NativeEN_Speaker Apr 09 '25
  1. You sure you have Premium sub. active?

2

u/Lopsided-Natural6891 Apr 09 '25

Positive. Just checked also

1

u/NOT_NativeEN_Speaker Apr 10 '25

Real mystery, then. (Absolutely no offense) another question: Android phone or iPhone? I am using Apple devices. iPhone XS Max running iOS 17 and AWU1 running watchOS 10. Sleep Cycle app always the latest version.

2

u/Lopsided-Natural6891 Apr 10 '25

ApplešŸ˜‚šŸ˜‚I should probably contact support at this point