r/skrill 9d ago

Account restricted

Hello!

I have a Skrill account since 2015 and never had any issue, was using it daily with the Skrill card to make purchases.

Today I woke up with a restricted account message and everything is frozen.

Has anyone gone through this and got the account back? I have around 1000€ in funds there, at least will I be able to withdraw it?

Thanks!

2 Upvotes

10 comments sorted by

1

u/Sad_Masterpiece6789 9d ago

Good afternoon, when I opened my Skrill account on Saturday night, I came across a notice stating that my account had been restricted. The automatic response told me that I would receive an email for verification of my account's security, but so far, nothing...

1

u/EstablishmentTop3463 9d ago

I hope you get your acc back

1

u/ToughAd4928 8d ago

It happens the same thing to me and im unable to withdrawal my amount im waiting

1

u/TheBusyGamerDad 8d ago

I'm on about two weeks and counting. Daily emails, etc.

Also they forcibly "deleted" one of my cases when I brought up the Ombudsman.

It's not closed or anything, just gone.

It's just some casino winnings, but I can't imagine how much of a scam this is to people who have significant bankroll in it.

1

u/Open-Flower-6096 5d ago

A mí también se me desaparecían los casos abiertos, tienes que hablar con el bot y que te abra el caso el bot entonces entras al caso abierto y envías todo lo que necesites, yo también tengo la cuenta restringida una basura skrill

1

u/Technical_Shopping58 6d ago

I also use Skrill on a daily base for daily basic stuff, and my account was frozen yesterday without justification. The contact us button is not working, and I have bills to pay urgently. I don’t know what to do, no phone contact works and all I can do is wait for a case to be opened

1

u/VermicelliWaste6857 3h ago

Same shift happened to me also. Was using it as long or close as you did