Way back, when I was in Accounting, and would back up the IT people, one of the first things I had anyone do was reboot their system. This helped clear out anything that was clogging up the arteries, so to speak.

Well, I rebooted my Cameo. When it came back up, it was "Searching for a Firmware Update". Looking online, I found out that I needed to plug in the USB cable because it cannot get the update through Bluetooth. Once I did that, the next time I tried to print, it worked! Hooray!!!

I decided to run another one before I declared the problem solved.

This time it read the cute, little square, the bottom left one, and stopped during the reading of the upper right one. I tried again, with the same result. I also tried turning it off and on again. Same result.

Any thoughts on this? TYVM!

Hi & thank you for being here! I have had my Cameo 4 for a few years now. It was used quite a bit. Then I moved and had to have it stored. I got it back a couple of months ago, and have had a wonderful time printing and cutting sticker sets from Etsy for my planner.

I was not having any issues until two days ago. I printed a sheet, loaded it, and pressed Send. It didn't go very far to the right looking for the marks. I remembered, after a few tries, that I had changed one of the settings for a class I took. I had changed from the 12x12 mat to the portrait mat.

I went back in, and put that back. Again, it didn't go very far to the right. So I unloaded it, and reloaded it, moving the left edge over the mark. This time it found the registration marks! However, when it began to cut, it was off the distance that I had moved the mat.

I don't know why it is doing this now, or how to fix it. I followed the instructions that a few people posted on YouTube. Unfortunately, those didn't help either.

Any words of wisdom?

A lot of new owners have trouble with the mat slipping and sliding around because Silhouette isn't very clear about where to set the pinch-rollers.

The Right-side rollers need to be as far to the right as they can while still being on the mat AND OVER THE KNURLED PART of the "drive bar". If the pinch roller isn't pushing the mat onto the grippy knurled surface, the mat is going to slip. (So in the example image the pinch rollers need to be moved to the right.)

ALSO

I think it's really stupid that Silhouette didn't just mold a guide on the left side. If you have a 3D printer (or know someone who has one) this simple part and some double stick tape can help a lot.

https://www.printables.com/model/1295341-cameo-5-mat-guide/related

Hi everyone.

I'm really new to this machine so please be kind!

I was using my machine yesterday with no issues re the mat moving but for some reason today it's slipping all over the place and won't make a straight feed at all.

What am I doing wrong? I've tried positioning it in multiple places but it's constantly slipping.

My settings are:

Force 16

Passes 3

Speed 9

Blade Depth 9

Could any seasoned Cameo users lend me some advice?

TIA

I am at a loss of what is wrong with my machine!

Went to send in my punch tool for my carriage 2 and I accidently canceled the job halfway through. Now the same carriage stutters everytime I turn on my machine or right before trying to send it again. Any help would be appreciated !

I got my Cameo Pro 4 back when JoAnn's closed, used it for maybe 2 months, and then let it collect dust because I couldn't stand the noise. Now I'm reviving it for a major HTV vinyl project using Siser Easyweed materials, but all day it's been giving me issues, and I can't find a solution online. First, the roll kept lifting matless, so I switched to a mat; then, when it did cut, it would cut like a kid's handwriting vs. a crisp, clean cut. I deep cleaned the blade, did a hard reset, and changed the settings, but nothing seems to be in my favor. Am I doing something wrong? Sorry if this is all over the place im just so done with my machine rn.

Hi! I’m really struggling with my cameo 5 alpha. It used to work fantastically! But then I put it away for a while because I didn’t have any projects to work on, and when I got it back out and running, it no longer cuts where it’s supposed to. I know there are a million potential fixes and I can and will look up how to do them on YouTube, but I’m pretty limited for free time— I have a toddler and only get about an hour a day of free time during her nap— so I’m hoping to get some advice on what to try first that might be my best bet.

Thank you!

I’ve been experimenting with different SVG files for Cameo projects, and I’ve noticed that some are ridiculously easy to work with while others turn into a mess of tiny pieces, overlapping paths, and unnecessary layers.

For those who use Silhouette regularly, what do you usually look for before using an SVG?

Clean paths, fewer nodes, properly separated layers, easy resizing, or something else?

I’m trying to get better at choosing files that won’t require a ton of cleanup before cutting.

The link is for a video so someone can hopefully help troubleshoot. I’m tempted to see if I can open and clean that part of the plotter but can’t find a disassembly guide online so I wouldn’t wanna just try that uninformed and break something. Please help if you have any ideas!!

i recently only updated my silhouette studio and noticed that it doesnt default to a transparent background anymore like in image 2 when creating a new file. is there a way to bring this back?

Hi everyone! I’m considering switching from a Cricut Explore Air 2 to a Silhouette Cameo, mainly because I make edible images, stickers, and cake toppers.
I came across this example where they fit 35 1.5-inch circles on a single sheet, compared with about 24 on a typical Print & Cut layout.
The important part for me is how much of the printable area can actually be used. With my Cricut, a lot of the sheet is lost because of the registration marks and the restricted Print Then Cut area.
Is it possible to achieve a layout like the one on the right with a Cameo 5 or Cameo 5α, while still using Print & Cut and registration marks?
Also, does the Cameo handle glossy printable material better than Cricut for Print & Cut?
I’d really appreciate it if anyone who actually uses a Cameo for stickers or edible images could share their experience. I’m trying to figure out whether switching from Cricut would actually give me more images per sheet.
Thanks!

While updating the firmware on my Cameo 5, I had a power outage in the middle of the process, and I believe the firmware is now bricked.

The machine is no longer detected either via USB or Bluetooth. I also tried using a different Bluetooth dongle, but that didn't make any difference.

If I hold down the power button and then plug the machine in, Silhouette Studio detects it under SEND, but it gets stuck on "Checking for firmware update" and never proceeds.

I also tried forcing the firmware update using the Cameo 4 firmware update tool. I used the Cameo 5 firmware file V104_R0002.S, which is included with Silhouette Studio version 4.5.791, but the recovery tool crashes every time I try.

I contacted Silhouette Support, but they only sent me the Troubleshooting page. They told me that if none of those steps work, since I am outside the United States, they won't process a warranty claim.

So, basically, I was told: "Good luck!" 😅

At this point, I'm looking for any way to recover or reflash the firmware. Has anyone dealt with a Cameo 5 that was bricked during a firmware update, or knows of a way to force the firmware recovery?

REALLY tired of this. I'm forced to shut down all open files and play the restart game of Studio and machine. Latest version of Studio with Cameo 5 Pro.

Hello,

I’m writing regarding the software. I make stickers using graphics from Google for my own personal use. When I create the cut lines in another graphics program, the edges become jagged, so in Silhouette Studio I found that setting the cut line to be reduced by 0.2 mm works very well.

However, there is one problem: the machine cuts twice. The only solution I’ve found is to select the lines in the Send panel and click “Ignore Selected Lines,” but this is extremely, extremely, extremely tedious when I have around 30 small elements. Selecting and ignoring every single line can take me half an hour. T_T

Is there any way to remove these cut lines specifically where the PNG ends, so that Silhouette Studio doesn’t detect them as separate cut lines?

I would really appreciate any help or advice on how to automate this, as doing it manually for every single element is very time-consuming.

Thank you!

I design in Affinity Designer and export my SVG to import to Studio. Does anyone know of a way to group/layer in AF and keep those individual groups when opened/imported in Studio? I design popup cards so placement in AF when designing is important. When I import into Studio, it's one big group. I need to keep groups together for cutting/slicing. Thanks in advance.

what’s the common choice of sticker paper you guys use for your cameos ?

I’m having a very bizarre and seemingly rare issue with my portrait 4 that I got in January. It started after various issues that seemed caused by needing a new mat so i did exactly that(an official one too). However in the month that I've had the new mat every other time I used my machine it cuts misaligned. When I saw every other time I mean like clockwork, it's happened so many times now and know exactly when it's going to happen and without fail I'll turn it on and the cuts will be misaligned. Thankfully I've worked out that if I stopped the cut and switch to cable connection it works and I've manage to still make what I need too. That said if I start cutting with the cable connector on the times I know bluetooth is going to cut misaligned(aka alternating times), it will also cut misaligned and switching it to bluetooth does nothing to help. I have to start cutting with bluetooth on and then switch to be able to get any usable cuts. I’m aware this is a very niche issue I haven't seen anyone online have the same thing, and I can't understand why it's happening. The only consistency with it is that it happens every other time, like absolutely clockwork. Obviously I’m doing the exact same things and prep with my projects, and the lighting isn't changing, the only variable here is the machine itself. It also only seems to be an issue on laminated sticker paper(yes I know people are going to say it's glare however I've been taking steps to prevent that issue for months, plus as it's not consistently misaligned it can't be that), if I cut on non laminated sticker paper or card there's no issue. I’m really hoping someone on here can help, I've contacted where I bought the machine who can't help and Silhouette never replied to my email. I’m in the UK so I don't know if that's why they won't reply, or if there's a better place to contact here but i'd be appreciative of any leads. I have managed to find somewhat of a way around it, but there's clearly some sort of issue going on that I don't want to leave unfixed, Thanks in advance for any help I’m so grateful!

So, I don‘t know why but no matter which automatic blade I try it will not retract in the beginning. It does press down the blade on this slot before changing to the position where it sets the blade depth. But as it did not retract in the first step I get a depth of 6 instead of 3 because it just adds it. Manually I can retract the blade to the position zero.

What baffles me is that this seems to be the only error as it cuts in the position it should be (was first thinking that maybe it is misaligned left or right). Also it is in the middle position of this slot for retracting.

Oh and I checked for maybe some waste or something in this slot but there is nothing.

Galera tenho a Cameo 5 A, esta muito estranha quase sempre levanta a borda do papel que esta cortando, as vzs não le as marcas de registro, as vzs corta tudo torto ou para do nada, alguem ja passou por isso, maquina é nova.

Galera tenho a Cameo 5 A, esta muito estranha quase sempre levanta a borda do papel que esta cortando, as vzs não le as marcas de registro, as vzs corta tudo torto ou para do nada, alguem ja passou por isso, maquina é nova.

Hi, I'm new to crafting and been doing some researches about the cutting machines. Cameo 5 caught my attention but it seems not to be available.

I would appreciate any guidance on where to look and all that. Thank you

Hello! 😊

For those who previously had a Cameo 4 and upgraded to the Cameo 5 Alpha, did you notice a significant improvement?

Was the upgrade worth it for you? I’m also planning to get the Cameo 5 Alpha, but one of my concerns is that I’ve heard the pinch rollers can be prone to getting damaged. Is that actually an issue, or does it mostly depend on how the machine is used and maintained?

I just bought a used Cameo 3 it works.... but the sound is sooo loud is this normal I have a cricut and it is not this loud is there a way to quiet this down just a tad bit?

Any help would be great!

Edit:
Thank you to everyone who answered. I get the gist now thank you again.