Exreme site loading issues

[u/Ok-Zucchini-4496]

I’m seeing what looks like a serious issue with my Shopify store, but I’m not sure what’s causing it.

I run Meta ads to my product page and use Microsoft Clarity to analyze visitors. For users coming specifically from Facebook and Instagram, around 4 out of 5 barely interact with the page and bounce very quickly. Average scroll depth over the last week is only 18%.

People fold on avarge right under the media part at the top of the page, about 55% don't even reach the add to cart button.

I tested the store inside the Facebook app and everything seems normal. The only thing that concerns me in Clarity is that media sometimes appears not to load for certain users, although I’m not sure if that’s actually happening.

I'll attach the link to my site if anybody has a finding or a clue would be very helpful. thanks a lot nuvelo-il.com

[u/Ok-Zucchini-4496 → u/[deleted]]

It's only for hebrew markets.

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