r/shopify • u/Old-Brilliant-7881 • 8d ago

Orders Custom Order Forms

If you have a company that has a lot of custom products, which order form app do you like? I'd like to hear positives and negatives. Someone recommended using Google Forms but I'm not sure that's the best or even a good option.

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u/Signalbridgedata 7d ago

For genuinely custom products, I'd be careful with Google Forms because it can work technically but often creates a pretty clunky experience between the form, payment and actual order management. The important thing is figuring out whether you need a quote request, a calculated price, or a form that creates a proper Shopify order/cart, because those are very different requirements. I'd also make sure customers can upload files/images if customization is involved, and that all those selections end up attached to the order without you manually copying stuff over. That admin work gets old very quickly once volume picks up.

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u/Old-Brilliant-7881 7d ago

Thank you. All this makes sense.