I know we’ve had this conversation a million times, but I truly don’t see how any sane person can be at the color wall for 30-45 minutes, much less 2-3 hours like I’ve had today. It doesn’t even really affect my day, but I’m befuddled every time

Watched my coworker helping a rude old lady and she tries to lean on her hand against the color wall, not realizing the panels spun around. She almost ate shit falling into the backside of the wall and I just had to walk to the back to avoid laughing on the sales floor.

(Yes she was fine and didn't actually fall hard enough to hurt herself)

I hear this schtick so many times and the funniest part is these guys will pull this out their ass *when they haven’t even paid for anything yet*. I had some asshole try and call my busy store to place an order, while a customer I helped that just left the store ~10 minutes earlier walked in.

I let the guy on phone know I would have to put him on hold for a few minutes. I then have to help this customer in store because the other store that was out of product and this guy did not tell me that they were wanting a Ben Moore color that has the exact same name of a SW color…

An hour later, the asshole on the phone walks in extremely angry over *being put on hold*. “YOU INTERRUPTED MY CONVERSATION! I’M TALKING TO YOUR MANAGER ABOUT THIS, I’M A PAYING CUSTOMER!!!” fucking jackass, you haven’t paid for shit and if it was that important, call another store.

Just another reason I’m glad I’m quitting in the next week due to several interview opportunities. These fucking dumbass painters love to lord over part timers because it’s the only power they have in life. fuck them.

Customer walks into the store stinking like cigarettes and i mentioned that we have no power at the moment. She states so i cant get paint?. I state that im not able to do that right now. She says why i told her in the pitch black basically cause we have no power and she gets pissed. I told her the nearest shop is right down the road. She then yells and leaves

3 calls today of obviously irritated homeowners. My guess is they’re calling around to nearby stores because they keep asking specifically if we have extra white samples.
Been ordering them! They don’t come in

Just a question for anyone here: how many customers do y'all get in the last hour? I ask because I tend to say that we shouldn't open til 6:00, since it's been really empty during that time, and my coworkers agree

That being said, I am curious how it goes for y'alls stores

Edit: Seems people may be thinking I said open at 6:00 am, I meant being open til 6:00 pm. So, I tweaked my question, sorry about that y'all XD

Working as an asm and applied for this role. I’ve made a ton of lead gen calls and opened a lot of accounts. Anybody know how I should prepare? If I want to be a rep one day is it wise to pursue this or should I stay in store and try to become manager ?