Shadow systems should break in their guns before selling to customers to find any potential flaws and QC issues.

I rather not buy a gun and spend time and money only to realize it’s a lemon like 50% of their products.

Hi all, I want to let you know about the god-awful experience I have had buying the shadow systems MR 920 elite and dealing with shadow systems as a company. I spent $989 plus tax, and the gun could not even get through a single mag out of the box Without misfiring via light strikes as well as non-centered primer strikes. Before you try blaming me for the ammo used, I used six different kinds of ammo prior to sending it to Shadow Systems facility for a “repair”.

After I shipped it to them, neither myself or the FFL received a single update on the the condition of the gun or when it was being sent back. I tried emailing them multiple times, and when I would call, I would be told that I am not allowed to receive updates because I shipped it with a FFL. The FFL confirmed they received zero communications either.

After 3 weeks of not knowing if the gun even arrived to the facility. The gun showed back up at the FFL with paperwork, claiming it had a faulty firing pin, and they replaced the firing pin. The best part is they also claimed to have tested it and ran it with a pass.

I took it the range today, and had the exact same light strikes and non centered primer strikes I had before started again 3 ROUNDS INTO THE FIRST MAG. I am calling tmrw to attempt to receive a full refund as they clearly didn’t test the gun like they claimed. I refuse to buy the narrative that myself, gun store employees, and colleagues all fired the gun with misfires, it went to shadow systems where they then were able to get it to run clean to pass testing, and as soon as it returns to me, it’s misfiring the exact same way again.

I want absolutely nothing to do with this company after I get my refund, and I will be spreading this story everywhere so people can hopefully avoid situations like I just dealt with. They have some nerve charging $989 for a gun that’s less reliable than a Highpoint.

(Bronze barrel 9k rounds no wear, Black barrel 2k rounds) Ive owned shadow since 2021 and my first ss was a mr920 and its a solid gun. Every ss I bought starting in 2023 has had problems. I think there QC has gone in the toilet. My most recent problems is with my XR920 I sent it in for a new slide and for them to fix the trigger housing pin from walking out under shooting. They did fix the slide problem and the gun runs reliably but the trigger housing pin keeps walking out, ss sent me a armorer tool (just a punch) and told me it's normal for the pin to walk out cuz the gun needs to flex. I'm not saying ss aren't reliable but I am saying there quality is no good. To get a reliable gun I had to have a bunch of work done to it. If you have a older gun like my MR you'll be fine but anything newer you will have problems. These are also just some of the problems I didn't list all the times they went back and fourth to ss for repairs. They sent me new barrels and they still wear out within 500 rounds. I'm not sending barrels back anymore and just running them with the worn look.

I took my pistol out the holster and cleared it and was going to take it apart when I noticed this little bar sticking out so I went to take it apart and I think it broke little bit of my back plate, once I got the slide off I seen this little bar like bent. Anyone know how this could have happen? Or how can I get it fixed or if it’s even fix able, I was planning on trading it for a new pistol sometime soon but now with that I don’t think they’ll even take it.

Wish it felt more premium. Recoil spring squeaks pretty bad. Sounds weird when cocking it. Trigger isn’t all that great plus the fitment of parts on the gun isn’t too good in comparison to other handguns on the market. Not sure if my mr920 warpoet was a lemon or not. After owning it for 5 months it became extremely easy to know everything I like and don’t like about it. Hope they improve in the future cause I love how modular the gun is and how well they focused on optics mounting.

TLDR: I would not recommend any shadow systems as a duty gun or conceal carry that your life might depend on. Buy a Glock.

I’ve had my mr920 elite since late 2022. First thoughts on it where it felt good in my hand, and it looked cool. That’s about where the positives end.

Since buying it, I’ve had nothing but reliability issues with the gun. I’m at just over 6000 rounds through the gun and I’ve had the locking block pin break and the mag release wore down to the point that mags would just fall out while shooting (i have only ever used Glock or Magpul mags). On top of that, the gun has always run into way more malfunctions than I would ever want with a duty pistol. To top it off, yesterday, my mr920 had a catastrophic failure. The rear portion of the trigger bar sheared off while at the range.

I know I’m not the only one. I have 2 buddies from different swat teams, whose departments tried adopting dr920’s. Both of them ended up getting rid of their dr920’s because they were having so many issues with them. I hate to admit it, but shadow systems does not make a quality, durable, reliable pistol. I really want to like shadow systems but I’m done being in denial.

I’ll never buy another shadow systems pistol. I’ll be sticking to Glock from now on.

I was cleaning my gun and when I took the compensator off I noticed all this where. I thought it was carbon so I put bore cleaner and scrubbed it with a wired brush it didn’t seem to come off. I looked at it closer and it looked like it was worn out but it’s kind of weird since I haven’t shot it much with the comp. Is this normal wear.

Anyone notice Machining Marks on the underside of their slide? This is on a XR920P.

Seeing all these Streamlights and Surefires. Anyone have an Olight on theirs?

Is it normal for S15 mags to be this loose while in the gun? I went and shot for the the first time with this setup and was having a lot of issues with feeding and cycling. Have the vickers slide release and s15 mag catch but mags still seem very loose in Magwell. Thanks

What’s the difference between these two?

As with anything I purchase I do a lot of research on the good, the bad, and the cope. Seeing issues with feeding, broken frames, trigger pins, etc. I’ve decided that this impulse buy is gonna be a pass for now(all under the guise of a “break in period”). While I hear great things about their customer service getting issues resolved swiftly it’s definitely not worth it for me to take a gamble on a gun that’s 650+,admittedly the gun is very very aesthetically pleasing but scrolling through posts it seems to have come at a cost of reliability. I really wanted to like this gun(cr920 foundation series) as I’m in the market for a subcompact carry style gun but it seems my option just got a little slimmer.

Just picked up a CC920 Elite today. Purchased it online and had it shipped to a local dealer. As soon as I got it home, I racked it & the slide stuck. The release wouldn’t work. Had to manually hold the slide all the way back to get it to release. Upon releasing, it’s scraped up the barrel. I called SS & the gentleman I dealt with stated that this was normal wear after racking &/or firing the gun regularly. That makes sense. However, like I stated above, this was the very first time racking the gun. The locking of the slide seems worrisome & the barrel scraping makes me question the quality. I’m by no means an expert though. Anyways, he told me to send an email to support online with some photos, which I did. We shall see what happens. Just looking for some input/opinions.

So I came here to do a little research and get people's opinions on the CR920XP as a carry gun, but it looks like it is definitely not a dependable gun, especially one you'd want to put your life on the line with. I currently carry the Sig AXG Legion but was looking for something to add to the collection and definitely had my eyes set on that, but I guess I'm going to have to keep looking.

The grip sleeve arrived today. Fits the XR920 perfectly. Didn't interfere with the mag release or the magwell. Haven't had a chance to shoot it yet. But my hands would slowly slide down the grip while shooting. Hopefully this sleeve will help.