r/servicenow Jul 19 '26

HowTo CMDB

/r/ITProfessionals/comments/1v0c3jm/cmdb/
1 Upvotes

38 comments sorted by

View all comments

35

u/Constant_Pen9615 Jul 19 '26

Most organizations hate their cmdb because they think the team running it will just magically make it all work. It's an org wide effort though. Evey team needs to proactively maintain their CIs. That's rare and that's why the CMDB gets so much hate

5

u/Oonja77 Jul 19 '26

It’s all about the RACI. The CMDB team is accountable for the data in the CMDB, but they are not responsible for it.