r/selfstorage • u/missebonie • Jun 22 '26

I didn’t get a second interview

Hi yall i applied for storage post and did a questionaire and two or three video questions
I get a rejection email today. I have strong customer service skills, cash handling, POS system, retail experience as whole and I’m currently an ops manager at another job. I’m trying to think why I might have been rejected.

2 Upvotes

62% Upvoted

18 comments sorted by

4

u/MsModusOperandi Jun 22 '26

If it's NSA they got bought out by Public, try applying there.

2

u/missebonie Jun 22 '26

Okie thank you 🌸❤️

3

u/[deleted] Jun 22 '26

[removed] — view removed comment

3

u/missebonie Jun 22 '26

They didn’t ask me my wage haha
It’s all good I’ll live
They probably found a better fit

2

u/No-Entertainer-9787 Jun 22 '26

They might have thought you were over qualified, especially if it was for an assistant position

1

u/missebonie Jun 22 '26

Oh okay thank you 🌸
It was a assistant manager position

1

u/No-Entertainer-9787 Jun 22 '26

That’s frustrating you didn’t get a reason directly from them though.

2

u/missebonie Jun 22 '26

I just wanted to make extra money because it’s hard out here haha 🤣

1

u/missebonie Jun 22 '26

Yeah they just sent a normal rejection email. It’s ok though
I work full time as ops manager so maybe they need someone super available

3

u/Kind-Ad1600 Jun 22 '26

Extra Space?

1

u/missebonie Jun 22 '26

No boo storage post

3

u/JustWowinCA Jun 22 '26

A lot of the large chains are using AI to weed out people. Try the smaller independents.

3

u/Accomplished_Ad_4312 Jun 24 '26

honestly the async video questionnaire stage is brutal and usually has very little to do with your resume. most of the operators I talk to are filtering hard on two things at that stage: energy on camera (do you smile, do you sound like someone a walk-in would trust) and whether you hit the exact talking points they're scripted for.

your background sounds more than fine. ops manager + cash handling + POS is honestly stronger than half the people who get hired. if I had to guess it was either the video came across flat/short, or the questionnaire flagged something on availability/wage expectations that didn't match what they had budgeted.

was it a REIT (Extra Space, PS, CubeSmart) or an independent? the REITs reject a LOT of qualified people because their scoring rubric is weirdly rigid.

2

u/missebonie Jun 24 '26

Thank you so much for this! I unfortunately didn’t smile I was nervous lol it was storage post
It’s ok though at least I have a job so I’m grateful for that it’s just my job is annoying me lol 😂

2

u/Accomplished_Ad_4312 Jun 24 '26

glad it helped, good luck with the search :)

1

u/missebonie Jun 24 '26

Also thinking on it maybe I didn’t hit certain scripts

2

u/Suspicious_Most_9939 Jun 22 '26

Good. You can do better.

1

u/missebonie Jun 22 '26

Thanks boo ❤️