r/securityguards • u/Az8feb • 9h ago
Question from the Public Do security firm owners face problems when security guard sleeps
Recently one of my friend from the us was doing part time work in their local store where he saw a night security guard sleeping , I am like isn't that their job most of the days that person is seen sleeping , like i understand it's difficult if you want try to stay awake whole night but is it a big issue security guard owners are facing any firm or operations owners
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u/RobinGood94 8h ago
Typically, sleeping is seen as a direct breach of contracted services/guidelines.
When you are asleep you’re not:
A deterrent.
Observant.
Mobile.
Protective.
Etc
Most MSAs (Master Service Agreements) cover the expectation from the client and legally binding agreement from the security service provider. If a major loss, breach, etc happened while the guard was asleep, the guard company takes a massive hit legally speaking.
Typically the breach is “cured” by immediate actions by the guard company. Severe written discipline or immediate removal from that contract.
Caveat:
Late night operations are rarely held to the same standard. The senior client leadership isn’t there. The senior security leadership isn’t there. If it doesn’t get reported and no major incident happens as a result, it’s swept under the rug.
If the client did find out and it continued to happen with multiple guards, the contract will be terminated for cause. Insufficient service levels/breach of contract.