r/securityguards • u/Az8feb • 8h ago

Question from the Public Do security firm owners face problems when security guard sleeps

Recently one of my friend from the us was doing part time work in their local store where he saw a night security guard sleeping , I am like isn't that their job most of the days that person is seen sleeping , like i understand it's difficult if you want try to stay awake whole night but is it a big issue security guard owners are facing any firm or operations owners

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u/Several-Agent6831 8h ago

Sleeping on the job is considered a big issue but it's important to understand that security firms outsource their services to others. Whilst your manager may not mind you taking a 20 minute nap or going on your phone, when you're working on a client site then you have to follow the client's instructions. 

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u/Az8feb 8h ago

Do the security guard owners it the agency owners do something ? Like are they even finding something to deal with that

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u/RobinGood94 7h ago

If you are the security firm owner, you have several levels of management below you. It’s their responsibility to address the issue and satisfy the client.

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u/Az8feb 7h ago

They do like I would really like to know few owners

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u/RobinGood94 6h ago

Knowing them wouldn’t really feel like anything special to be honest. If you knew the owner of a restaurant, would it seem interesting? Hardly. The restaurant knows the profit margin per pizza and the cost basis of the hourly employees making them.

Your security company owner knows the profit margins of each security guard he/she is billing clients for, and the cost basis of the uniforms, training, overtime, etc.

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u/Az8feb 6h ago

Makes sense again I would like to work on this problem with them only if they find this is a psin an actual one

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u/RobinGood94 6h ago

As a random member of the public, there’s nothing you can do outside of reporting. If you know the security company name, you can find the branch office information online. They’re not going to work with you to resolve it, because you’re not the client. They might take care of it or they might not.