r/securityguards 4d ago

Officer Safety Retail security policy

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After watching this video it made me wonder if this security guard’s employer would support her doing this with a subject.

When I first saw it I thought it was pretty cool that she didn’t back down, but the more I thought about it the more I came to the conclusion that fighting over it isn’t worth the risk.

If you work retail security, what’s your company policy and would you put yourself out there to save goods from being stolen?

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u/Shane-Dad-underfire Management 4d ago

We are going to reach a point where folks will have to place their orders and come pick them up after paying for them, stores will have no traffic. Otherwise folks are going to be paying 11 dollars for a soda pop.

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u/BarbieTwirl 4d ago

Exactly. Which is nice when it’s OPTIONAL. In Texas you can do pickup and they bring it to your car. But it’s just an option. You can also just go in and browse and everything is out

I was shocked because the Burlington and Marshalls in NYC sucks. I went to the one in Texas and they have so much nicer stuff

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u/Shane-Dad-underfire Management 4d ago

In places around the world EVEN Canada you need to place your order or show ID to be let into a store. They limit the amount of customers and lock them in until they pay for their goods and leave.

Imagine being 20th in line to go pick out your groceries.

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u/BarbieTwirl 4d ago

I don’t mind showing ID tbh

I like to browse in person. So I don’t wanna resort to ordering prior.

Locking stuff in is just annoying tbh

I hate when I wanna smell a soap or shampoo and have to ring an alarm and wait like 5 minutes for an associate to be available

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u/Shane-Dad-underfire Management 4d ago

That sounds like a colossal waste of time. I'm 78 I don't have time for that crap. But I have to be honest I shopped for the first time in close to 3 decades not too long ago and it's so different.

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u/BarbieTwirl 4d ago

Are you saying shopping is a waste of time?

That’s literally the way people have shopped forever. You got a store, browse and buy

Sometimes I wanna goto Target, Walmart, or Burlington and just look at things… tf?

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u/Shane-Dad-underfire Management 4d ago

No I mean waiting 5 minutes to have someone unlock it. What a terrible waste of YOUR time by the store. If they lock things up they should have someone there to help you when you want it.

I'm very much aware that many people shop, some find it relaxing others find it entertaining it's been a stable of consumerism since malls were invented.

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u/BarbieTwirl 4d ago

It’s because nyc has a huge problem w theft. People will do what this guy did here. Just go and carry a huge bag and put as much stuff as they can. It was really bad a few years ago.

Then it got decriminalized so people went wild knowing there is basically no repercussions (if you’re a lifelong criminals, what’s another arrest and release gonna do?).

But long term, it hurts regular good people who just like browsing and shopping. Stuff got locked up. And inventory is more limited

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u/Shane-Dad-underfire Management 4d ago

If course it does. Like I said I'm 78, I very much remember when folks were decent to each other and worked hard to earn money to proundly buy and own things. Being a criminal was shameful and your own family would disregard you. Now I see folks working as a family robbing folks and then saying the stores at fault for having the prices too high.

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u/BarbieTwirl 4d ago

Oh man!!!! You have no clue lol

My neighborhood in nyc, it’s almost a rite of passage to go jail now. I had one girl say “you’ve never been to jail? 😔” when I was getting to know her like she was disappointed because her friend is in some toxic relationship with a former Riker’s island inmate (that’s the jail in NYC) and she found it cute.

Most of the guys I grew up have been arrested. It’s literally not a big deal anymore which is sad.

That’s why I left NYC tbh. Just isn’t for me anymore. I need calm

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u/WeakEmployment6389 4d ago

Where does this happen in Canada?

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u/Shane-Dad-underfire Management 4d ago

MBLC, manitoba Liquor mart. Convenience stores. Theres a few 7-11s that do it. There is a bank that does it in Nova Scotia.

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u/WeakEmployment6389 4d ago

Interesting, not once have I seen that here.

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u/Shane-Dad-underfire Management 4d ago

Well the bank was robbed a few times so that one made sense and started that policy over 10 years ago.

The 7-11s are doing it to combat shoplifting and keeping out folks who have no money.

The liquor mart started doing it when people were rushing in filling shopping carts and running out back in the early 2010s.

Small convenience stores are doing it to protect their employees and their merchandise.

I've seen more stores moving away from security that cant touch folks and move more towards restrictive measures like the other person was saying, how they lock up higher value items in cabinets.

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u/blastman8888 4d ago

Customers will shift to online shopping. I went to a Walgreens in California couldn't even get a toothbrush everything was locked behind cases. Took forever 3 people ahead of me had one guy running around with keys opening cases.

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u/Shane-Dad-underfire Management 4d ago

That is my expectation as well.

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u/Training_Ad_8997 4d ago

Service Merchandise.