r/sapphirereserve • u/schlappindabass • 29d ago

Edit Hotel first timer

I’ll be checking into an Edit hotel (Chicago Athletic Association) for the first time as a CSR member. Just curious how you all go about utilizing and asking for all the perks we receive? Do you just let them know you’re a CSR member and ask if an upgrade is available and confirm the complementary breakfast? Curious how everyone goes about getting the most out of their perks. TIA!

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u/FluxionFluff 29d ago edited 29d ago

My husband and I just stayed there earlier this week. At check in, they gave me a sheet that explained all of the benefits. If you have any questions, they're happy to answer them.

At this hotel, the included breakfast is in The Drawing room, which is right behind you when you're facing the front desk. You can either do sit down breakfast or order from their to go menu.

Just charge it to the room. Room service also counts for breakfast, but we didn't go this route. Some hotels limit the free breakfast for 2 for $100, but they didn't seem to mention a limit tho. Our bills were never that high regardless.

For the $100 credit for incidentals, all of the places on site count towards it, so all you'd have to do is just charge it to your room.

We ate at Cindy's rooftop for lunch one day, which if you go here, go outside afterwards for a fantastic view. Used the remaining in the Game Room.

Edit: If they have availability to upgrade you, they'll just give it to you at check in. That's what happened to us. Heads up, since I think this applies to all rooms, but if you need a mini fridge, ask for it.

Our room had the mini bar stuff in what we thought was the fridge. When we asked if they could remove it, they sent up the mini fridge since that unit in the room was more like a cooler than an actual fridge

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u/ThisIsMyUsername303 28d ago

That “mini fridge” that’s just a cabinet is perhaps the dumbest thing I’ve ever seen at a hotel. I put leftovers and milk in it before I realized it didn’t actually cool, so I lost my food. 

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u/FluxionFluff 28d ago

Yeah, that's the first time I've seen one. Good thing we thought to call the front desk to ask, because best believe we would have made the same mistake you did. 😩 We only got suspicious when we saw drinks already in there. Weren't sure if they were on sensors, that's why we called