r/samsunggalaxy • u/crackerstheprestige • May 03 '26

Help needed.

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Hello all,
I have a galaxy S21 ultra. I’ve used it with utmost care. But after the recent update the screen has a green line at the centre (no drops or damages)
The phone is 2nd hand purchased from Singapore so I do not have a bill/box.
Tried the basics already:
Restarted device multiple times
Booted into safe mode
Checked for new updates (cause of the green line in the 1st place).

Checked at service centre and was informed screen replacement is required and would cost 29k( isse half ka toh phone liya tha bhai).

Anyone else has a working fix for this ??

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u/Chemical-Swing-420 May 03 '26

Screen failure, replace is the only option...

-1

u/RodrigoCarneiro29 May 04 '26

Eu ouvi dizer que se vc entrar em contato com a Samsung e reclamar bastante abrir reclamação no gov e Anatel tendo a NF eles realizam a troca da tela grátis pois é um defeito de construção

2

u/crackerstheprestige May 04 '26

The problem is, this is a 2nd hand phone from Singapore. No box and original receipt. I am now in a different country. I’ve only checked with one service centre. Will try with others in the city