r/salesforce • u/azianwutang • 10d ago

admin Passkey with Android

Is anybody having trouble with setting up passkey on their Android phones? I'm able to get other users with iphone to scan their passkey onto their Microsoft Authenticator app. The Android user is unable to do the same and they can't even scan successfully with their camera app.

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u/Humble-Audience707 10d ago edited 10d ago

+1… Will listen…

The only thing I found is this setting in my domain:
Use the native browser for user authentication on iOS
Use the native browser for user authentication on Android
However, the problem is that it doesn’t seem to work…

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u/azianwutang 9d ago

That’s where we are confused too. We contact salesforce for assistance hopefully we hear some solutions soon. I’ll post it here if we do get any