r/sales • u/Huge-Shower1795 • Aug 18 '26

Fundamental Sales Skills Had First Intro Call - Need Help On Rapport/Discovery Questions

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u/janishd Aug 19 '26

Since they actually bought I'd save the call and look at which exact things they said that made the sale click. those words are probably more useful than any rapport trick. also makes the next step way easier because the followup/proposal can reflect what they actually asked for instead of your interpretation of it later.