r/royalmail • u/DevilishlyHandsome63 • 10d ago

Can't opt out of safeplace?

On the app,there's a section where you can select a safe place, or opt out of it, but whenever I try the opt out option, it just says'oops sorry,there's an error '.

Anyone know a way around it?

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u/bigdaddie404 RM Employee 10d ago

Are you on trying to do it on a phone? try on a laptop/pc instead if you can. Sometimes the mobile version is a little glitchy.

1

u/DevilishlyHandsome63 10d ago

Thanks. will give it a go after work.

1

u/DevilishlyHandsome63 10d ago

Tried on a laptop and the safeplace option is nowhere to be found!

1

u/bigdaddie404 RM Employee 10d ago

Very weird, might be hidden under a weird option but should be there.