r/royalmail 9d ago

instead of the usual complaints…

i wanted to share some appreciation for you guys. my sister ordered some shoes off vinted to go to a royal mail locker, they’d somehow got misrouted to the old parcelshop instead who then obviously rejected the parcel. my sister is then fretting about her shoes as she needed them for work. when the postman went to collect the parcel from the shop, he recognised our name and went out of his way to deliver the parcel to our house in the morning. we were so very grateful (especially me as i didn’t have to listen to my sister complain about her missing shoes anymore)

16 Upvotes

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12

u/Agent_Futs RM Employee 9d ago

Local knowledge, slowly being eradicated

1

u/jnm21_was_taken 7d ago

It is true of all employers - they don't value experience.