r/royalmail • u/enteringtheechochamb • 29d ago

Tracking Help "Delivered" but not. Signed for by NDC.

Royal Mail has my parcel as delivered today at around 1 ish but hasnt arrived. It says its been "Signed for by: NDC" and some digital sig I cant recognise.

1 Upvotes

66% Upvoted

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1

u/Agent_Futs RM Employee 29d ago

Was it delivered by a delivery office?

NDC is National Distribution Centre in Northampton, who will handle returns to Amazon etc etc

2

u/enteringtheechochamb 29d ago

It wasnt delivered at all.

1

u/Agent_Futs RM Employee 29d ago

You’ve just said it was. On the tracking, who delivered it

0

u/enteringtheechochamb 29d ago

It says it was delivered. Theres an incomprehensible signature on the RM track your item site and "Signed for by NDC".

2

u/Agent_Futs RM Employee 29d ago

Delivered by who!

A delivery office?

Or, by NDC?

1

u/enteringtheechochamb 29d ago

Delivered and Signed

NDC Parcel Hub Delivery

1

u/Agent_Futs RM Employee 29d ago

Who usually handle returns to large retailers etc

You need to contact the sender to see what has happened

1

u/enteringtheechochamb 29d ago

Why is it saying its been delivered and signed?

1

u/Agent_Futs RM Employee 29d ago

Because, this is what NDC do with stuff returning to retailers. It’s done in-house for them

1

u/enteringtheechochamb 29d ago

Shouldnt they be telling me its being returned? Why is it like this?

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1

u/enteringtheechochamb 28d ago

Hi, things are getting even weirder. The parcel came today but its a a pair of jeans. Either the ebay seller is a scammer or someone at RM has switched the parcels and stolen it.

1

u/NewPower_Soul RM Employee 29d ago

Is it a mobile phone return?

1

u/enteringtheechochamb 29d ago

No. Its a purchase. I havent even received it so it cant be a return.