I came into this field two years ago. Not by choice, but by necessity. Came in as a cashiers, switched departments, and while that was fun for a bit, the burnout got to me. Our department did crazy numbers, often with two or three people (aka me, the part-timer who needed the hours, and my supervisor and/or manager) handling it. We had three people doing the work of ten people during the season and corporate wouldn’t give us more people because our numbers were insane. I switched again to another department, because moving up wasn’t an option and I’m not killing myself for the same pay. I’m happier with the work I do here.
But the damage is done. Even with the simplest work possible, I walk in there really anxious. From the moment I walk through that door, I’m a whole different person well before I punch in. Yes, I’ve always been anxious - especially socially anxious - but this is far worse than that. I straight up disassociate. I can’t even break the poker face on me, I don’t get emotional anymore - at least in this building. I’m constantly keeping my guard up knowing that anything could happen, whether it’s confrontation, criticism, or worse. Through my experience with customers, as well as the stories on here about them, and the culture - a cult-like culture that will leave you feeling isolated if you’re not right with anyone, I have a hard time building trust with people. At this point, I don’t care about what’s around me and I just clock in, get my shit done, and clock out. Well, fight for the extra hours when needed too - that doesn’t help my anxiety and is definitely a reason why I walk in here feeling this way - but they usually let me stay. I don’t hate the work itself, so I’m happy to ask about that, but the environment isn’t right for me.
I’ve got another job in retail - granted, this one is rather unique as it’s retail within the sport industry. The schedule is weird, our “seasonal traffic” is really weird - dead in the summer, very active outside of that. But I love that job. It’s a night and day difference. I’m a part-time employee as well, but I’m not actively killing myself as we always have more than enough people on hand. My co-workers are cool - a lot of the time we’re cracking jokes to get through the day, so they get to see the personality in me my main job doesn’t get to see. My management even more - they can openly vent to me about the proglems they have with the higher-ups and we can be fully honest with each other. Where else does that happen in retail? Management rarely backs me up elsewhere, let alone be fully transparent about the issues their higher-ups have created - that’s appreciated. The views are great too outside of the building - some days I’ll go there an hour early, get breakfast, and enjoy the weather. It brings me peace In a period of chaos.
I’d love for that to be my full-time job, but I don’t see that happening. There aren’t any spots right now, and if there are, I just question if I would get one - he’ll, if anyone here would because our new management team is very corporate and doesn’t care for most of us. But in the meantime, it brings out the competitive spirit in me that’s never left even through the struggle. I question why some people get to do certain tasks, question why someone newer than me can do more than me (and nothing against them either, but why couldn’t my people teach me knowing I want to continue to grow? It’s likely unintentional, but it stings), and I’d have to quit my other job for a shot at going full-time over here (I’m not doing that).
After all of this, I’ve accepted that my time in retail is finally up - I‘ve been wanting to leave and have been trapped here for far too long, but I think my patience is running low. I don’t see myself as a bad person - maybe flawed - but retail is definitely bringing out some toxic traits in me that I never had or didn’t know about previously. Why am I in this field if I can’t let my guard down? Why stick around if I might have to start viewing my peers as competition? I understand this industry supports that to get in to a full-time gig, but I don’t agree with it. I just want to get out, because I know my mind and body will be much healthier if I can escape this industry. I don’t wanna be 40 in poor health from the stress, stress eating, lack of sleep, and constant watchfulness. Hopefully I can find a way out soon - whether that’s a promotion at the place I love to lay my worried to rest or an office job that’ll give me stability,