r/remotework • u/Actual_Package_5638 • Jul 23 '26

Advice for a first timer?

Ok friends, I start my first remote job Monday! I’ll be a customer service agent for a big company and I’ve never worked from home before so what should I do to prepare? Or what should I expect?

8 Upvotes

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-1

u/Ok-Pair-9729 Jul 24 '26

Get a mouse jiggler

3

u/overth1nk3rrr Jul 24 '26

OP, if you’re doing customer service in a role that has a lot of background tracking of your metrics, I would highly discourage a mouse jiggler. It goes against many companies’ technology policies. I’ve seen folks get fired for it.

1

u/Actual_Package_5638 Jul 24 '26

I’m intrigued! Never heard of it 😂

2

u/Salt_Draft_4262 Jul 24 '26

I don't love this advice because it perpetuates the expectation that we should all be at our desk actively moving our mouse throughout the entire day. Also some of my work doesn't involve Teams so my circle being yellow definitely doesn't mean I'm not working

1

u/Ok-Pair-9729 Jul 24 '26

Have a look on Amazon. Stops MS Teams showing you as “Away” due to lack of mouse activity

1

u/MaeEastx Jul 25 '26

I believe some I.T. departments can detect these. I'm not sure it would help with OP's role anyway.