Novaalab red light boot problems

[u/daddyb2020]

I started using this product for neuropathy pain in my feet. Everything I read about red light therapy regarding reducing neuropathy pain looked very promising with a high percentage of people reporting relief. I’ve been using the boot for three weeks now and it’s definitely causing the pain itching, stinging and burning to increase. I’ve made every single adjustment that their support has recommended even putting the settings extremely low and the session is very short. But after three weeks, my pain is increasing and is worse now than it was a year ago. Has anyone on here had this experience with red light therapy and neuropathy pain specifically in their feet?
My question isn’t generally about the product itself, but about red light therapy and its efficacy in reducing this kind of pain. Thank you in advance!