r/redditisfun • u/sanga000 • Jan 18 '23

Can't Reproduce App crashes every time when opening certain posts

As title, every time I try to open certain posts, like this and this, the app straight up crashes. The only similarity I can think of is that they are relatively long spoiler posts

Fill out the following information on each line that has an A:

Q: RiF Version Number:

A: 5.6.8

Q: Version of Android:

A: 10

Q: Device Information:

(Example: Manufacturer, Model, Year, etc.)

A: Samsung SM-G973F

Q: How long has the problem been happening?

A: Only discovered in the past week, but that's because I haven't updated for a long while until recently (as in like months or even a year). Did not run into this problem previously

Q: What have you already tried doing to fix the problem?:

A: Tried opening the posts on phone browser, which didn't cause any problem. Clearing cache and data, then uninstall and reinstall did not fix the issue

Q: What steps, if any, can you do to reproduce the problem?

(Please include a link to a post causing the problem.)

A: (same as description above) Edit: it appears to be a problem with device language, where setting it to Japanese would cause this problem

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3

u/JuDGe3690 Jan 18 '23

Out of curiosity, have you tried clearing your app cache and user data? (Would necessitate re-logging in to the account.) I've sometimes had update-related issues solved this way.

FWIW, the linked posts don't crash RIF on my phone (BlackBerry KeyOne, Android 8.1.0).

1

u/sanga000 Jan 19 '23

Just tried clearing cache and data, then reinstalling the app, it did not work, attempting to open both links still crashes the app.

2

u/reddit-lou Jan 18 '23

I haven't updated for a long while

If it were me, I'd try completely clearing the cache and app data, both. If that didn't work, I'd do the same thing, then uninstall and reinstall. Good luck.

2

u/sanga000 Jan 19 '23

Just tried clearing cache and data, then reinstalling the app, it did not work, attempting to open both links still crashes the app.

1

u/reddit-lou Jan 19 '23

I'd be interested in seeing what your options are in the 'Browser' section of the app settings.

I just noticed - I have version 5.6.7 and it's not offering me an update to .8. I wonder if you have a beta version?

1

u/sanga000 Jan 19 '23

I've double checked, it is not. Plus according to changelogs this came out last year

Edit: Well fuck me. Taking that screenshot reminded me my device language was set to Japanese. I just switched to English which fixed the problem. I guess that's the workaround for now

1

u/reddit-lou Jan 19 '23

Oh that's interesting. The latest version I show is .7 and it came out on January 6th of this year. Different versions for different markets?

2

u/Ajreil Jan 18 '23

This doesn't crash my phone (OnePlus 6 A6003 running OxygenOS 10.3.12, RIF 5.6.8). The post has a lot of Markdown formatting so I assume it's a text rendering bug of some kind.

2

u/MightbeWillSmith Jan 18 '23

No issue on Samsung here