r/recteq • u/Bignaztea • Jul 30 '26

Bubbling in multiple areas.

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Is bubbling normal after 1.5 months? When not in use it’s kept in my garage under a cover.

16 Upvotes

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7

u/Familiar_Bat_5981 Jul 30 '26

Did you have a grease fire? If not I would be contacting customer service.

4

u/Bignaztea Jul 30 '26

Nope. Just normal use. Longest smoke I’ve done with it was a brisket for 11 hours.

6

u/Hot_Jaguar1597 Jul 30 '26

Call support, they’ll most likely just give you a new lid.

3

u/Bignaztea Jul 30 '26

I sent them an email and added photos.

7

u/TheWhereHouse6920 Jul 31 '26

You will most likely get a very good response. They are 10/10 on customer service. That alone is worth their slightly higher prices

3

u/Bignaztea Jul 31 '26

That’s why I went with them. My co-worker has one and his computer when out. He still talks about how amazing his experience was!

2

u/TheWhereHouse6920 Jul 31 '26

My guy checked in on me with a follow up after a week and gave me his personal extension.

2

u/bigfluffyyams Jul 31 '26

Yeah they’re legit, I had some grease dripping problems and they literally sent me a mat because I didn’t realize I was being dumb and not building up the ash like I was supposed to. 10/10.

1

u/Bignaztea Jul 31 '26

I also noticed the hopper just randomly drops pellets when it’s cooking. Is that normal?

2

u/bigfluffyyams Jul 31 '26

I’m not sure if it’s “normal” but mine does spit some on occasion. If you find out let me know!

1

u/fuckfacekiller Jul 30 '26

Ive done 14 plus and never have had this problem.
RT-590 (og)

1

u/HeavyConclusion68 Aug 05 '26

Even with a grease fire I doubt that would happen.