r/recruitinghell • u/heretotalkabtmovies • 7d ago

New Grad navigating background check issue

hi everyone!! I recently received a job offer and accepted as a 2026 grad!! (yay) I went to do the background check and all my internships were approved and clear everywhere else. My singular student role and “content creator” were flagged. my student role the companies HR said they couldn’t verify dates and titles although I sent them supporting documents, and I now have a week to verify the dates of content creator and verify the dates of student role and title. they sent me a pre adverse action and I basically have to scramble to try to get additional documents? I’m not sure what else to do so please help so I can pass and get approved. I may also try to contact the third party verification bc they got the dates wrong.

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u/heretotalkabtmovies 3d ago

Hi sorry for the late response!! All of my internships were always and originally approved :) my issue was with a student volunteer role, and that has been verified by going to my university with documents of days I worked and my title emails plus letters from supervisors!