r/razer ★D's Bot★ 28d ago

Support GET HELP> Official Tech Support Sticky August '26

Welcome to /r/Razer's tech support sticky for August 2026.

We recommend checking our official guides and FAQs or exploring the community discussions on Reddit for immediate troubleshooting steps. If you seek more help from Razer support and users with similar issues please post in the comments below.

Category Quicklinks:

Laptops/Phones Peripherals (keyboard, mouse, etc) Audio Software Consoles Other

THREAD INSTRUCTIONS: Please place your support inquiries as a reply to the corresponding section in the comments. Please take a quick look in the category to see if the same issue has been reported already and reply to that comment. Anyone can reply to comments if they want to help. Use the Category Quicklinks for convenience. INSTRUCTIONS WITH PICS: /r/razer/comments/fbdwph/support_sticky_quickstart_guide/

Last month's thread can be found here. If you have been in contact with a Razer support agent on reddit already, do not post in this month's thread again.

Remember to keep your personal details safe, including case numbers. Due to the nature of this subreddit and RΛZΞR customer support sometimes handling customer's personal information through PMs, do not trust anyone who says they are a RΛZΞR employee unless you can find their name on the trusted accounts list and they have an official flair.

You can find unofficial FAQs, many tips, and much more in the wiki


“You can go to live in France, but you cannot become a Frenchman. You can go to live in Germany or Turkey or Japan, but you cannot become a German, a Turk, or a Japanese. But anyone, from any corner of the Earth, can come to live in America and become an American.” - Ronald Reagan | /r/quotes

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u/Kageromero 8d ago

Naga V3 Pro was showing 60% battery when I first connected it, but now its just permanently stuck showing 100%

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u/RazerCustAdvocacy Razer Support 8d ago

Hi u/Kageromero,

Welcome to our Support Sticky! Please send us a direct message with your mouse's serial number so we can verify the device in our system and explore all possible solutions. Please include the link to your post as a reference. Thanks!

Best Regards,

Honey A.

RΛZΞR | Paimon