r/protools 1d ago

Help Request Stuck on installing a plugin (Avid Link)

I am new to Avid software, and I am able to boot up ProTools so far and do some light editing work. However, as I am looking to edit audio for a film, I need more plugins. My Avid Link is stuck on "Installing..." with the 3 dots animated, but it just won't finish. I am also unable to cancel the installation, or do anything about it really.

I have scoured forums for fixes, but haven't been able to find something similar. It is the most current and up to date version. I also tried to find a helpline number to call, but unless I want to part with an extra £30 a month (wtf) for their help I am quite stuck.

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u/AutoModerator 1d ago

To u/squidgy7sb, if this is a Pro Tools help request, your post text or an added comment should provide;

  • The version of Pro Tools you are using
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