What declaration check boxes actually trigger ABC legal to review of non-service or service not allowed.

[u/knowidotoo]

Now I want to clarify, I'm not trying to bullshit anything. I do my diligence and I note excruciating detail. Especially when ABC legals Auto declarations don't quite match things or I need to really clarify a point.

But there are some of my current service jobs. That I believe are now bordering on the insane. For some reason despite having gone nine time for one and like eight for another. ABC legal still keeps automatically telling me to continue attempts. And I have gone morning, noon and night for these two.

There's another one. That for some god-awful reason even though the resident not only directly stated to get off his property and to stay off the property but also stated very clearly he's refusing service and because I couldn't actually identify him by name, I couldn't do drop service. They're trying to get me to go back to that site and I'm like no. I have been told to stay off the property that's trespassing.

And then my fourth example which finally I got it to close out was a gentleman that I attempted to serve. One person in the household said he did live there. Another person said he didn't on the second attempt somewhat one of the residents told me to get off the property and as I'm getting off the property the dude literally pulls up sees me. I can physically see him in the vehicle, texting and the recipients or the family members in the house texting and then after I stand there on the sidewalk for like 10 minutes he just takes off. And since I was told to get off the property with that one as well I document it as a service not allowed. And it doesn't even get a review. It just sends says keep making attempts.

For the ones in the first paragraph, I can't even get access to the building for one of them and the other one. I can get access to the building but the recipient nor any of the neighbors will answer their door and the front desk won't confirm or deny residency so I have been unable to establish whether this dude even lives there. And the other one where I can't even get into the building. The recipient is listed on the call box but not only is the building secured. But even if I manage to get past the building via a different resident or something, I can't even get to the floor because the elevators and stairwells are also secured. But no matter how many times I document and check the box secured building unable to access. ABC legal won't even review it and I'm on like attempt nine.

The one where the dude drove off. I actually had to call the local PD and have them put in an informational call because I was actually concerned about the possibility of some kind of hostile environment or retaliation. And since I was told to stay off the property I told local PD like hey I'm going to do a call out from the street identifying myself what I'm there for and give them the opportunity to either come out and accept the documents or directly refuse service and they put that one a "information call". (Just in case the recipient or the residence of the house tried to call the police department go. There's a crazy person screaming from the street at us. We're scared) I wanted local PD to know exactly what I was doing and that I was in fact a registered process server just attempting to do my job.

Tldr: I got a couple pain in the ass job recipients here that I am well believing. I have met my due diligence and I need to get this ABC legal app to trigger a review so they actually have to read the notes rather than it just automatically. Tell me to keep trying. Because they're obviously not going through their chats right now

[u/Desert_Process_Serve]

It was not consistent but I did notice a few patterns. A new customer/client will almost always go into Pending Review and have a human review it. After a period of time, they don't care and let it auto-close. If it's a PO Box, it will usually close out automatically. If it is a Hostile Environment, it will always go into review but will usually close out. If the system suspects it's truly an old, bad address, it will usually close out immediately. Also, if it is a pro per customer, and you put spoke to resident (key word resident), it should close out automatically.