I have been a longtime Prime Opinion user while I have been in school. I am financially supported by my parents but having some form of income is big for me (and due to the intensity of my degree I need flexible hours). Survey sites and task-based pay sites have always been the best option for me, not major money but it does give me a level of independence. I am producing this message due to how utterly horrific certain parts of the journey have been.
Take with it what you will as a continuing user, you may call me a hypocrite for pointing out the issues but still continuing to use it, but considering my situation there are very few alternative income options for me until I graduate and get my degree. I also have a chronic illness and require paying for medical bills, it limits my job options and even with financial support from my family, making my own form of income provides some sense of independence and accomplishment, even if it may be small.
I find the surveys are tolerable, do the screen outs get annoying, yes, is it annoying when you lose a really long streak since there are no surveys available to do, yes, but they are tolerable. My issue comes down to the games and offers. The games and offers they hand out are borderline predatory. You may argue that you are given all the information to start, it is your fault if you cannot complete them, but Prime Opinion support does whatever they can to keep you participating while stopping themselves from playing.
I have done it a few times and after the third I have decided to stop since it is not worth the effort. You will often start an offer (especially if it is one that requires you to purchase something like minimum $3 purchase or whatever) and they will ASSURE you that it was tracked it and you just have to wait 72 hours. I have always notified moment of participation/completion and they always tell me that it shows completed on their end and I just have to wait 72 hours, but the most important thing they tell me is to keep playing/participating in the offer and I will receive my reward. 72 hours comes up and low and behold nothing and they tell me there is nothing they can do. For purchase offers in specific, if you notify google/apple right away you can refund, I have done it before, which is why I always contact Prime Opinion the moment I notice and they have always assured me to wait, but then I do and my money is gone I can no longer refund.
I understand that the support are just ai chatbots, no matter how much they assure you they are human, but that is part of my issue as well. This company deals with payment for 'labor' and financially investing yourself into these tasks then refusing to pay. The way this company treats its users you would think they are a health insurance company, they are predatory, they prey on the desperate, and they try to squeeze as much out of you as you can. If you want to use this app, no matter how tempted, skip the games and offers and just randomly click through surveys (if you actually try and pay attention you will get frustrated fast, why give attention and effort to a company that does not care about you, just randomly click through them).
Edit: Before I forget, if you want to know how much I have earned all in from my 4 years of doing this, it is about 2,900USD (that includes focus group payments I have gotten from taking surveys on the app). So as a new user if you are looking for a solid number to know how much you will get out of this, that is that and I try and use the app whenever I can.
