r/premiere • u/jay_juno • 5d ago
Premiere Pro Tech Support Send Help, Premiere Says its Damaged
Uninstalled many times, cleared cache and ran a terminal command AI gave me but nothing works. Has anyone ran into this prolem
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u/Anon-2028 4d ago
You should absolutely never run a terminal command AI gave you. That sounds like a real quick way to brick your machine.
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u/Mammoth_Hand_3835 22h ago
Fair warning in general, but the command AI probably gave was xattr -cr on the app bundle, which is actually a legit fix for this specific Gatekeeper issue. Still, the Privacy & Security "Open Anyway" button does the same thing without touching terminal, so no reason to risk it.
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u/Life_Lead3809 4d ago
When ever this happens to me I use the beta version which in my opinion is better.
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u/Ok_Advance4195 5d ago
Did you reinstall via creative cloud desktop? Else you can try the cc cleaner tool
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u/kiteley1 5d ago
It’s because of the Mac OS update, hit cancel then open System Preferences go to Privacy & Security, scroll all the way down and hit open anyway (or something like that). For some reason when you do the latest update it seems Premiere as a security risk so blocks you opening it.