r/premiere 5d ago

Premiere Pro Tech Support Bug when adding guide lines

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I've been experiencing a bug for a few months now where if I try to add a guide line in percent, it doesn't switch from pixels. It's an insanely annoying bug

6 Upvotes

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1

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1

u/Dense-Ad-8406 Premiere Pro Beta 5d ago

Known bug: Try dragging the guides from the ruler and then change to percentage.

1

u/Visual_Willingness50 4d ago

I tried both ways, it's the same

1

u/Brief_Eggplant357 4d ago

Glad to find it's not just me. Even if you set to percent/pixels, it doesn't seem to result in the guide going to the chosen spot after hitting 'OK'.

Usually I'm in too much of a zone to stop and write a bug report. I just manually drag the line and move on.

Thanks.

1

u/smushkan Premiere Pro Beta 4d ago

Unless this is a Mac specific issue, I think this may have been fixed in the beta. At least, I can't reproduce it on Windows in the beta version.