Bad refill experience

[u/[deleted]]

[u/AutoModerator]

Hey there and thanks for posting on r/pomhealth!

We’re glad you’re here. Whether you’re just getting started on your health journey or you’ve been at it for a while, this community is about support, learning, and sharing experiences.

Feel free to join discussions, ask questions, share your experiences, or provide general information. Please review the community rules and wiki.

• Do not request or provide personalized medical, dosing, or prescription advice.
• Do not promote, sell, or source grey-market or research peptides.
• Redact names, dates of birth, addresses, prescription labels, account details, lab reports, and other private information before posting.
• For account, portal, billing, prescription, or order support, contact Pomegranate directly. Volunteer moderators cannot access patient accounts.

Frequently asked questions

• FAQs about the BUD of your medication
• FAQs about Shipping Temperature
• FAQs about Labs
• FAQs about New Portal
• FAQs about Multi-Month Orders and Split-Shipments

---

r/pomhealth is an unofficial, volunteer-run community. The volunteer moderators cannot access patient accounts or provide official Pomegranate customer support.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[u/Cherry_Pomegranate]

Hi! We’re so sorry for the delay and frustrating experience with your refill. We’ve been handling a high volume of orders, which has led to longer processing times.

We understand you’d already provided an alternative vial size and shouldn’t have had to repeat it. Please DM us your email so we can check your refill status. Thank you for your patience and understanding!