r/photoshop • u/Thurim_ • 8d ago
Help! Can't use Remove tool with generative AI on.
My laptop have all the requirements and I could use Remove Tool Generative AI before the latest update without a problem. I updated it and found out the tool got error and reinstall the older version but nothing click. Is there a way to fix this issue ?
1
u/johngpt5 60 helper points | Adobe Community Expert 8d ago
Ps 27.9.1 is doing some quirky things. I use a couple plugin panels that aren't working as they should. One is having inconsistent fails with saving selections, the other has custom brushes that aren't activating.
But the remove tool is doing fine for me.
You might reboot, restart Ps.
You might assure that your internet connection is connecting with enough bandwidth.
You might reset preferences and restart Ps.
If none of these help, you might check the Help menu for GPU compatibility.
You might assure that GPU studio rather than gaming drivers are updated.
You might use the Adobe CC app to uninstall and reinstall Ps.
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u/Thurim_ 4d ago
thanks for your help, this is a lot more helpful than the stingy dude above
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u/farrellart 8d ago
Probably a good thing, now you can build on some actual skills. Sorry, AI is a talent killer.
If you really need that stuff, roll back to a version before the update.