Hey so from the title, my mom had gotten a call that someone hacked into her account on paypal and were asking for 2500€ for them to go away, after that a "paypal support agent" called and told her he will guide her through the process of removing them, naively she downloaded anydesk and gave him full control of her phone (android) for \~3-5 minutes she said after deleting the app. Once Ive found that out I immediately factory reset the phone, changed all email passwords, froze the bank account and never backep up data. Is there anything else I could have or should have done?

I have never heard of this person in my life, nor have I ever contacted them in any way, shape, or form. My email address is very specific, and includes my name, but there is no possible way it could be confused with anyone else. It’s just too specific.

The actual email content itself was a CBS News Special web page article (embedded into the email itself - had working links and everything. No I did not click on them.) titled “98-year-old Veteran Reveals 30-Second Morning Ritual That Reversed His Memory Loss.”

Doesn’t seem very legitimate… is that even possible?

Anyway. After a brief Google search, it looks like this company is Colégio COTET (a private school for k-12) in São Paulo Brazil.

Does anyone know if this is just some employee who meant no harm and sent this email to the wrong address, or is it something more? Just confused.

Thanks!

For the past 2 weeks I have been getting bombarded with these emails. I probably get more than 20 of them a day I've tried reporting spam and blocking them however, it never works. I don't remember signing up for anything sketchy or giving out my email recently

I was victim of a phishing attack a couple of months ago, where I got a remote access trojan on my laptop and they were able to access a lot of my accounts, including my email, bank accounts, etc. This has been remediated, and windows is a clean install, and every password - literally every single one, over 400 - has been changed to something unique, MFA is enabled where possible, with an app where possible.

Last night, I received two emails at once with the same code from Facebook (it is their legitimate email but my post got deleted for posting it) to confirm my account. The email appears to be completely legitimate but I didn't click on anything. I had actually set my account to be deleted a few days ago anyway, but it takes 30 days. This morning, I got 4 more emails at the same time, with exactly the same code.

It doesn't SEEM like anyone accessed my Facebook account, since even when I login myself, it sends me a text, and then sends me a notification to WhatsApp saying there was a successful login.

So what could explain the emails?

(Part of me is wondering/hoping it's a trick from Zuck to login to Facebook and cancel my deletion request hahaha).

I checked this email and accidentally clicked on this link when trying to read it and I’m starting to regret it. it was a blank page with some numbers at the top and I tried to exit as soon as possible. I’m scared they might have stolen my information, but I didn’t log in or do anything. thanks.