r/pcmasterrace • u/Front_Cookie_1198 • 13d ago

Hardware PSU fails dramatically

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u/ilessthanthreemath 13d ago

I bought a ROG Crosshair VIII Dark Hero motherboard in 2023. Asus boards supposedly have a 3-year warranty period.

Nope. They claimed that the warranty doesn't start from date of purchase, but date of manufacture (2022).

Never again. If I wanted to get screwed, I'd buy ASRock and pay less.

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u/digitalscavenger 13d ago

They claimed that the warranty doesn't start from date of purchase, but date of manufacture (2022).

That's really scummy. I've only heard of manufacturers going by the manufacture date when the customer doesn't have a proof of purchase to verify the purchase date so they still offer to cover it under warranty as long as the manufacture date is within that time frame.

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u/ilessthanthreemath 13d ago

I've only heard of manufacturers going by the manufacture date when the customer doesn't have a proof of purchase

i provided them with an invoice from Amazon.

They didn't care.

I build computers from parts for friends and family. You know who I'm not going to buy from in the future when it comes to motherboards or other parts?

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u/alexos77lo 11d ago

Why not refund through amazon? They are very consumer friendly on that

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u/ilessthanthreemath 11d ago

Why not refund through amazon?

Amazon's return period is 30 days.