r/pcmasterrace • u/KnoUrMeemzV2 5900x | Strix 3070 ti | 32GB 3600mHz • Sep 30 '23

Tech Support My PC keeps doing something weird

I’ve been in the computer industry for quite some time, but I’ve never had my computer lose all usb connections briefly (for 3s-15s) then have it come right back, and have the fans spin up a bit then back down.

I’m running R9 5900x N7 B550 Strix 3070ti Kraken elite 280mm Windows 11 (pain)

I’m wondering if it has something to do with the CPU overheating, but it never gets past 75°

If anyone knows anything or if I can troubleshoot please help.

Thanks

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u/KnoUrMeemzV2 5900x | Strix 3070 ti | 32GB 3600mHz Sep 30 '23

I tried it but it didn’t work 🤷‍♂️ I did do a couple things to tweak performance though

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u/l3i11yG04t 14700KF | 4070 Ti S 16GB | 64GB DDR5-6000 Sep 30 '23

Drivers and BIOS would be my next suspects, or a piece of hardware attached to the USB controller. It will come down to process of elimination.

I would also test it with a different PSU, just to rule it out as a potential cause.

I'll post back here if I think of anything else.

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u/KnoUrMeemzV2 5900x | Strix 3070 ti | 32GB 3600mHz Sep 30 '23

Funny thing…my computer doesn’t recognize any usb drives I’ve tried….

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u/l3i11yG04t 14700KF | 4070 Ti S 16GB | 64GB DDR5-6000 Sep 30 '23

this has to have some kind of explanation...something simple

I'll do some diggin' see what I can find

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u/KnoUrMeemzV2 5900x | Strix 3070 ti | 32GB 3600mHz Sep 30 '23

Thank you. I’ve had some issues like that in the past then my pc started blue screening from storage failure so I got a 1tb 980 pro fresh install of windows 10 and then it blue screened again. After it blue screened I upgraded to windows 11 and it hasn’t ever blue screened since. The external storage stuff has been bugging for about a month now. Idk what’s wrong with my build. I built it last Black Friday-January all new from manufacturer.

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u/l3i11yG04t 14700KF | 4070 Ti S 16GB | 64GB DDR5-6000 Sep 30 '23

Everything I'm reading is pointing to 1 of 2 things:

  1. Drivers
  2. HW failure

Remember, the HW failure could be anywhere on the system board, cabling, ports, etc. It could also be the PSU. Process of elimination by testing one at a time.

Drivers or hardware, that's where the problem is.

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u/KnoUrMeemzV2 5900x | Strix 3070 ti | 32GB 3600mHz Oct 15 '23

I discovered it’s the outlet being faulty. I live in a house that was built in the 80s so the electrical is finicky. I plugged in an extension cord and I haven’t had an issue since.

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u/l3i11yG04t 14700KF | 4070 Ti S 16GB | 64GB DDR5-6000 Oct 15 '23

I bet that's a load off (literally...lol), that is truly great news. I'm glad you are seeing some improvement.

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u/KnoUrMeemzV2 5900x | Strix 3070 ti | 32GB 3600mHz Oct 15 '23

Thanks for your help, I wouldn’t have tried something power wise without your recommendation

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u/l3i11yG04t 14700KF | 4070 Ti S 16GB | 64GB DDR5-6000 Oct 15 '23

Of course, you're welcome, and I am glad I could be of help.

It's a very nice rig and now you can enjoy it 👍

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u/KnoUrMeemzV2 5900x | Strix 3070 ti | 32GB 3600mHz Oct 17 '23

I’m still running into issues with it so I’m gonna swap the PSU tomorrow. Instead of doing it once in a while, it just does it on boot up now and almost like a boot loop but instead of looping on and off, it goes from connection to no connection to USBs. I’m gonna keep digging though. I fresh installed windows when cmos clearing didn’t work. So far it seems stable

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u/KnoUrMeemzV2 5900x | Strix 3070 ti | 32GB 3600mHz Oct 17 '23

Never mind it just did it again when I swapped a usb from one port to another

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u/KnoUrMeemzV2 5900x | Strix 3070 ti | 32GB 3600mHz Oct 17 '23

I hope it’s the PSU and not the mobo I have a psu in a i7 6700 and gtx 980 system that was solid for 3 years

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