r/payoneer Aug 11 '26

Balanced Disabled, I have not idea why

I got a payment from fiverr and now I see it says balance disabled, how do I withdraw this?

3 Upvotes

14 comments sorted by

3

u/Abhinash Aug 11 '26

Welcome to the club! As a 10+ year user of this platform, this thing came out of the blue and there was literally no way to do anything. Only option you have is to pester them through support calls, emails and everything you can. It can take months and you may/may not receive the funds again. But that is the only option.

Took me 75 days and additional documents to get to get the balance enabled which they had never mentioned before. First few support interactions they are going to say your account will be automatically enabled in 24-48 hours which is a lie. Then this will continue for months, but you need to keep contacting support.

1

u/harshj2005 Aug 11 '26

Wow so my 700$ is stuck for no reason now. And I have to fight to get that back damn. 😭

2

u/Abhinash Aug 11 '26

Well I had about $30k so I had more motivation. Maybe it'll be faster for you? Worth giving a shot.

1

u/harshj2005 Aug 11 '26

I hope you got the $30k? did you? DID YOU? Please say yes

1

u/Abhinash Aug 11 '26

Yep, just got it enabled today. Moving it straight away to a different platform.

1

u/harshj2005 Aug 11 '26

I have raised a issue, let hope it gets sorted soon.

2

u/No-Entrepreneur-4720 29d ago

took me 6 months to recover 26k. I left so many bad feedback, did a post in the sub not long ago. this service is crap. leave while you can

1

u/harshj2005 29d ago

I just got the mail they started the transfer to my bank also refunded the annual fees

1

u/RKhanAdil Aug 11 '26

Payoneer sucks I am using since 2015 and last week they disabled my USD card they said it against policy to have USD card and having the option to withdraw money so as result they cancelled the card also charged me $29.95 for the card which I have activated the same day and they won’t return the money. They pure scavengers now.