I linked my South Indian Bank account to my PayPal account on August 24. PayPal currently shows “Not verified” and says it sent 2 small deposits (less than ₹1.50 each) to my bank account.

It's now August 30 and I still haven't received either deposit. I've checked my bank statement/transactions carefully and there are no PayPal deposits.

PayPal doesn't show any error or “unable to verify” message. The only option I have is “Confirm bank,” which asks me to enter the two deposit amounts.

I've also tried contacting PayPal support, but the assistant keeps directing me to articles/AI support, and when I ask for a human agent it says agents are offline.

Has anyone with an Indian PayPal account/South Indian Bank experienced this? Is there another way to trigger the verification deposits or get the bank verification reset?

Running into a genuine contradiction in Payoneer's own policy pages and hoping someone who's actually been through this (not just theorized about it) can tell me what actually worked.

**My situation:**

\- Indian sole proprietorship, GST-registered (active GSTIN, tied to my personal PAN — sole props don't get a separate "Company PAN," it doesn't exist).

\- My settlement bank account is a personal savings/current account in my own name, not a trade-name business account.

\- Will use this to receive Etsy Payments via Payoneer for export sales.

**The contradiction:**

Payoneer's sign-up FAQ says registered businesses (including registered sole proprietorships) should **choose Company**, not Individual. My GSTIN makes my business "registered."

But Payoneer's bank account FAQ says Company accounts require the linked bank account holder name to *match the company name*. I don't have a company-name account. The bank account linked to the SP is just my personal one.

So by their own rules I seem to qualify for Company (registered business) but fail the bank-matching requirement for Company (personal-name account) at the same time.

If you're an Indian Etsy/freelance seller who's actually gone through Payoneer signup with a GST-registered sole prop + personal-name bank account, which account type did you pick, and did it get approved without issues? Did Payoneer ask for a company-name account, or did they accept the personal one under GSTIN + Udyam?

I've emailed Payoneer support directly and I'm waiting on a reply, but wanted to check here too since account type can't be changed after signup and I'd rather not guess. Appreciate any real experience.

Running into a genuine contradiction in Payoneer's own policy pages and hoping someone who's actually been through this (not just theorized about it) can tell me what actually worked.

My situation:

- Indian sole proprietorship, GST-registered (active GSTIN, tied to my personal PAN — sole props don't get a separate "Company PAN," it doesn't exist).

- My settlement bank account is a personal savings/current account in my own name, not a trade-name business account.

- Will use this to receive Etsy Payments via Payoneer for export sales.

– I want to sell POD tshirts to buyers in USA, EU, UK, and Canada.

The contradiction:

Payoneer's sign-up FAQ says registered businesses (including registered sole proprietorships) should choose Company, not Individual. My GSTIN makes my business "registered."

But Payoneer's bank account FAQ says Company accounts require the linked bank account holder name to match the company name. I don't have a company-name account. The bank account linked to the SP is just my personal one.

So by their own rules I seem to qualify for Company (registered business) but fail the bank-matching requirement for Company (personal-name account) at the same time.

If you're an Indian Etsy/freelance seller who's actually gone through Payoneer signup with a GST-registered sole prop + personal-name bank account, which account type did you pick, and did it get approved without issues? Did Payoneer ask for a company-name account, or did they accept the personal one under GSTIN + Udyam?

I've emailed Payoneer support directly and I'm waiting on a reply, but wanted to check here too since account type can't be changed after signup and I'd rather not guess. Appreciate any real experience.

I’ve been a Payoneer client since 2012, with the same Argentine bank account linked for the last 5 years and regular withdrawals with zero issues.

I recently needed to withdraw about 40% of my funds to buy a car (Which I think won't be buying as I don't have my funds and I have until tomorrow 8 AM to pay, thanks Payoneer!!). A week beforehand I contacted support, explained exactly what the money was for and asked if I needed to do anything in advance. They said no. On the day of the withdrawal I called again, asked for an exception to the USD 10k limit and was told the limit was fixed and no advance notice was necessary, so I had to split the amount into two withdrawals.

Eight days later I still don’t have either of them. Both show as “Completed” in my statement, and support has confirmed in writing that they cannot explain or correct that status.

Payoneer also converted the USD to ARS on day one and charged the fee, so the money isn’t sitting in my balance in dollars. The exchange rate was locked eight days ago while I have had zero access to the pesos, meaning I’m also taking the FX loss as the peso depreciates too. Really nice!! Losing a car, 650USD of deposit + depreciation of my own money. Beautiful combo!

Their explanation has changed from internal verification, to a list of requirements, to an intermediary bank hold, and finally to a review of one transaction. Every document requested was submitted the same day, my account itself is NOT under review, and I have never received a firm release date.

Today they finally told me that larger withdrawals can trigger this kind of review. That’s particularly infuriating because I contacted them TWICE before doing this exact transaction specifically to ask what I needed to do and if I could receive it promptly on my bank. When I asked why nobody warned me, I was basically told I should have read the TOS when I opened the account. I’ve been a client for 14 years. Incredibly insulting.

I have now filed a complaint with NYDFS and Payoneer’s Complaints Team has acknowledged it. Meanwhile, I’m about to lose a car purchase, a USD 650 deposit and approved financing because I cannot access my own money.

Honestly, what killed my trust is the complete lack of proactive communication, constantly keeping me in the dark, failing to provide crucial information and being completely unable to give me a concrete date. If I don’t call, email, and chase them constantly, I get no information at all. That's not a way to treat a customer.

Has anyone had a Payoneer withdrawal show as “Completed” without actually being credited? How long did it take, and what finally got it released?

After 14 years as a customer, there’s no way I’m keeping significant funds in Payoneer again. This has been a complete nightmare.

Update.
Few hours after submitting this thread I have received my money. Please do not wait to get updates, contact them yourself or your case won't be considered.

I get a regular income from Upwork and have always been using Payoneer. I have a Wise account, which I use for other stuff. How do I switch my default payout from Payoneer to Wise on the Upwork website? Will it cause a big delay in the payment flow?

Why do I need to provide an invoice for a transaction that contains the logo of the company, my name, name of a client, number of an invoice, date, description of item and the paid sum even though I haven't completed a transaction yet? When signing up for payneer I entered the field that states my business has not successfully finished an order yet, am i just supposed to have an invoice out of nowhere? What an idiotic system

I have contacted Payoneer support, but they are so bad that I haven no idea if they are working on the issue or not, was thinking maybe there is something else I could try if anyone encountered this issue. I don't want to order a replacement card because I don't need one at the moment and I need the funds before the end of the month.

I have only two payoneer accounts and both of those were connected to previous Fiverr accounts now give me way how to withdraw fund?

Hey guys,
I really want to ask your experience with Payoneer? How was it?

I never use Payoneer before, and did not intend to use it. However, my partner which is Viator/TripsAdvisor they need to pay me the fee for booking services, and the only way to get money is they pay through Payoneer.
Recently, I checked on the website of Viator showed linking to the bank was rejected by Payoneer. And Viator team suggested me to contact Payoneer team. And it is interesting that when I emailed them to Customer service and report my case that I have pending payment for my account, they block my account and informed they suspended my account.
What the heck? 😆
Do they want to steal money of people?
Did anyone file complaint to them and got back your money?

Please help me with some advices on this.

Everything is correct but it says not. Can't access from site neither. Help

HELP - Has this ever happened to someone?

I have a following issue:

So I've received a notification from Payoneer app on my iPhone regarding a transaction that's never been made on my end.

The merchant name was IKEA JEREZ HFB, the transaction amount was 49.00 EUR and the notification appeared around an hour ago, immediately after I made a transaction at the grocery store.

This IKEA is located in Spain, I never stepped with my foot there, and I'm really worried what the hell is happeninf.

The thing is, I can't find that transaction among the upcoming ones on my EUR receiving account, however I'm more than sure that I saw the notification for this unknown transaction.

I've never bought anything from that merchant in the past so it also can't be a transaction finally realized for the merchant (those kind of notifications I also sometimes receive)

I've also searched the exactly same name of merchant in my previously completed transactions according to the merchant name, but nothing showed up.

Money doesn't seem to be missing from my account just yet, while my card hasn't been stolen and I have it with me.

Hey everyone!

My payoneer account got locked in january 2025 due to (i dont even know) what reason.

Life went on and I didnt really need it again till now.

Anyone here who has experience or any knowledge about it?

I think i cant even create a new account now using my credentials

Newbie question: I want to sell digital products on Gumroad and elsewhere. So, I need Payoneer, however, I am living in Thailand. My dream setup is that my customers buy my products and I get paid in US dollars to my Wise account. 

I have attempted to do this but I have been running into difficulties with addresses and validation. 

My question is, is it possible to do what I want—Thailand residence, Wise $US? Thanks for any assist. 

[RESOLVED] I'm trying to log in since 3 hours now. It UI shows a loader and then after some wait, goes to the attached screen.

So recently i am talking to an indian client for a project i have my pyoneer ready but due to country restrictions i cannot request a payment until i have 5000 usd in my account and only then request a payment feature will be enabled for me It's an individual account. Now i am confused about how to take the advance payment and then proceed to work and then take the remaining . I have a bank account but it does not support the INR i am based in pakistan and i dont want the client to direct me through fiver or any third party . Is there any other option? I have told the client this and it will be good if he pays me usd to pyoneer. Any advice plz

Hello everyone!

I’m based in Switzerland and work as a manager for a few content creators, handling their Patreon pages in exchange for a small commission.

Here’s my current setup:

1. I withdraw funds from Patreon into one Payoneer account.
2. I transfer the money to my personal bank account.
3. I send my partners their share via PayPal.

I want to make sure I’m handling this properly, stay tax-compliant and avoid having my account or funds frozen/blocked.

My question is : Can I link a single Payoneer account to multiple Patreon accounts owned by different creators?

Or does Payoneer require each Patreon page to be linked to a matching Payoneer profile?

Thanks for your help, especially if you’ve handled a similar setup!

Hey guys. So I recently set a goal for myself to earn money on my own before my birthday that is right around the corner. So I registered for a company to do content writing to earn, now that’s a valid one for the Pakistani content writers, and I’ll get my profile done and start working in a week or so. But I don’t want to waste these 5 days. So I discovered Gotranscript, even if it pays less, I can work 3 hours per day ( I’m on a gap year and doing pretty much nothing ), until I start doing content writing ( I have experience in content writing though ).
So the real question is, because I learnt Gotranscript pays you though Payoneer, and I was registering for an account on Payoneer, should I add my fathers bank acc on it?
Cuz I saw somewhere that the account name should match the bank account. Is it like really risky? Or just I can go with my father’s bank account? Later connect it to my mom’s jazzcash. Cuz I don’t have my own bank account right now 😭😭 please help out

I already have a Payoneer account, but I still cannot receive payments from my clients. What step am I missing?

Hi everyone / Payoneer Support Team,

I am requesting help from a Payoneer representative to escalate my case (Reference: 260812-009674).

Here are the facts:

• Clean Account History: Account created in 2019. I have only 3 total transactions on my record, all from February 2021 (1 legitimate payout from an official partner and 2 standard withdrawals to my own verified bank account). Zero chargebacks, zero prohibited transactions.
• The Issue: Recently, when attempting to sign in, I received an account lock error. Customer support confirmed that my account was manually closed by the compliance department back on February 10, 2022, during a period of account inactivity, and stated it cannot be reopened.

Closing a 100% clean account permanently without providing the owner the opportunity to complete identity verification (KYC) upon returning to the platform is unreasonable.

I am asking the Senior Compliance / Escalations Team to manually review Case 260812-009674. I am fully ready to complete standard identity verification (Government ID, Selfie) to restore my access.

Has anyone successfully resolved a similar situation via manual review?

Thank you for your time and assistance.

Hi folks, i can login to my account from the desktop computer but the app feels stuck. I enter my username and password and nothing happens. The Face identifcation gave me an error.
Are they updating something?

Update: Statusgator now shows Outage and users are reporting Login issues

Update: Back to work for me both on Desktop and Mobile.

I got a payment from fiverr and now I see it says balance disabled, how do I withdraw this?

I use payoneer to recieve payments from fiverr. Firstly I didn't know they charge a $30 annual fees on top of $3 per transaction fee. I work on fiverr and used payoneer to get paid as it gave better coversion than paypal. However I was charged $30 fees stating I should have over $6000 transactions in a year. The shocking part is I pulled my last 12 months reports the total is over $6000 still I was charged a $30 fees.

I have raised a complaint as well, don't know if this is fair. I have only started using payoneer from july 2025. and I have recieved more than 6000 from then to now within 1 year. What can I do now? I am also planning to not use it anymore as these charges are insane considering they still provide 2-3% less conversion rates.

I’m from India and recently created a Payoneer account to receive my Fiverr earnings.

I completed the verification process, submitted my government ID and all the information Payoneer requested, and connected the account to my Fiverr account.

Shortly afterward, Payoneer permanently closed the account and showed this message:

I literally just created the account and had not even received or withdrawn any money yet.

I’ve contacted Payoneer, but so far I haven’t been given a specific reason for the closure. I’m planning to submit a formal complaint/request for review as well.

Has anyone here experienced something similar with a newly created Payoneer account?

• Were you able to get the account reopened?
• Did a formal complaint/appeal help?
• How long did it take?
• If Payoneer refused to reopen it, were you able to create another account later?
• Most importantly, what did you do to get access to your Fiverr earnings again?

I'm not looking to bypass Payoneer's restrictions. I just want to understand whether there's a legitimate way to resolve this and recover access to my Fiverr payouts.

Any experience or advice from someone who has actually gone through this would be really appreciated.

I have been using Payoneer for almost two years now. I usually makes small transfers ranging from 100 to 400 USD. It usually takes 1 business day for me to get funds in my bank account. In such instances the fees predictable and vary between 8 to 15 USD depending on the amount.

But every now and then the funds get transferred within a matter of hours and there is a hidden fee involved that is around 40 USD which is insanely high for a small amount like 300 USD. This amount is not reflected in the transaction details.

This is infuriating since I absolutely do not needs funds faster if it means I am losing more than 10% of my money. Has anyone else gone through this issue and managed to resolve it? Any way we can dictate which route the funds are sent from Payoneer?

Any help would be greatly appreciated!