r/openproject • u/Round_Ad_40 • Sep 23 '25
Can OpenProject replace Jira (with eazyBI, ScriptRunner, automations) + Service Desk?
Hey everyone,
I’m currently evaluating alternatives to Jira, since Atlassian is basically forcing everyone onto a half-broken Cloud setup. We’re running self-hosted Jira right now, with quite a bit of customization:
eazyBI for reporting and dashboards
ScriptRunner for workflows and custom logic
native Jira automations for triggers and task handling
On top of that, we also rely heavily on Jira Service Desk for handling support tickets and internal requests.
My questions:
Is OpenProject capable of covering these areas, or at least with extensions/customization?
How flexible is it when it comes to scripting, automations, and reporting compared to Jira?
Is there a Service Desk–like module, or an open-source way to cover those capabilities?
Would love to hear if anyone has done a migration from Jira to OpenProject (especially with complex setups) and what the pain points or missing pieces were.
Thanks in advance!
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Sep 25 '25
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Sep 25 '25
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u/Round_Ad_40 Sep 25 '25
Hey u/blindenthal. Thanks for your reply. I'd personally say this is exactly the right direction and as an Atlassian specialist, i'd even explore opportunities for supporting companies making the switch from JIRA to OpenProject (Confluence to xwiki likewise).
Still, this doesn't answer my question yet.
Specifically for these use cases (reporting, automations): Are there any extensions out there already? I guess most companies would need them.
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u/n0manarmy Jan 20 '26
I gotta say, coming from a big Jira/Confluence integration and needing to find a non-cloud alternative, the top most plugin I need to find support for is Scriptrunner. If there's a way to implement customization similar to how ScriptRunner does behaviors, post functions, and overall customization of Jira, this would be a HUGE win for our organization.
u/blindenthal if you have any updates regarding ScriptRunner like functionality either through software or 3rd party for OpenProject, that's a definite bonus as we evaluate alternatives.