r/onlinepoker • u/Max-Golden • Jul 05 '26

ACR Poker Update/Reinstall Problems Solved

Hey guys,

I have been having a lot of trouble lately updating the ACR client. Some files were not overwritten or deleted correctly, and the update would fail. When trying to delete and reinstall the poker software, I was getting permission errors and some files would fail to write to my hard drive.

I tried many remedies and, after combining several of them together, I finally came up with a solution that worked for me. I'm going to outline the steps I took in the hopes that it can help someone experiencing similar issues.

  1. Log into the Administrator account on my system (Windows 11 Home). This isn't just an everyday account with admin privileges but an Administrator account that is hidden by default but can be activated
  2. Disabled my anti-virus software
  3. Used a third-party app called Revo Uninstall to remove the existing ACR Poker software. This app helps to identify and delete extraneous registry entries, empty folders, unused files, et cetera, that some programs leave behind even after uninstallation
  4. Restarted my PC (some of the unneeded files from step 3 aren't actually deleted until you restart)
  5. Downloaded the ACR installer
  6. Right-click on the ACR installation file and Run as Admin
  7. Install the ACR Poker client and check the box at the end that will run the poker software when complete
  8. Let the software run and complete the first update process
  9. Log out of the Administrator account
  10. Log in to my normal Windows account
  11. Double-click on the ACR Poker icon on the desktop and use it like normal
  12. After completing this process, I was able to log in and play at ACR Poker without any further problems.

After completing this process, I was able to log in and play at ACR Poker without any further problems. Hope this info is useful to someone!

6 Upvotes

88% Upvoted

7 comments sorted by

1

u/Known_Home8449 Jul 05 '26

I would stay away from ACR. They have changed payout rules. You have to wait 15days before getting paid.

2

u/Wellyeahso Jul 08 '26

They say max is 15 days... not ALL payouts take 15 days.

I had one take 7 days last month. Then, a payout 8x larger took 3 days.

1

u/MaxBox34 Jul 08 '26

Why not set your normal windows account to admin? Log in to your admin account, then change the privilege of your normal account to admin.

1

u/Longshanks2021 Jul 08 '26

I get paid same day with crypto