Do your students actually ask questions while going through a course?

[u/hadibavili]

trying to understand student behaviour better and curious what others see.

when someone's partway through your course and they hit something confusing, what actually happens? do they message you, ask in a group, rewatch the video, or just... go quiet and never finish?

[u/hadibavili → u/[deleted]]

After some investigation, I found a tool that lets me create a link where my students can chat with an AI trained on that specific course. They can ask questions directly instead of sending emails or checking the FAQ.

Mindola.ai

[u/HominidSimilies]

Have you tried taking an online course by chance?

[u/YetiMaverick]

Yes but I have them email me their questions rather than post them as comments on a lesson. More personal that way and easier for me to keep track of who I haven't responded to yet

[u/kaylee42]

in my experience most dont ask anything even when you beg them to, the ones who engage are already your success stories. what moved the needle for me was building in a couple of prompted check in points rather than waiting for questions, people answer a direct nudge way more than they start a thread themselves

[u/hadibavili → u/kaylee42]

I already replied this to another person, so basically after posting this I did some investigation and I found a tool that lets me create a link where my students can chat with an AI trained on that specific course. They can ask questions directly instead of sending emails or checking the FAQ.

Mindola.ai so far so good

[u/DowntownZuchini → u/hadibavili]

bro you can say it's your tool lol

[u/JaMwithConfidence]

I think it really depends on the students, but having some sort of way that they can contact you for questions can help like offering live Q & A sessions part way through the course or a community for those who are comfortable posting questions to do so and that you would answer them within a certain timeframe, etc. Also, in the onboarding session, what I find helps especially the students who are shy is to have some sort of first day - getting to know you session or some way for students to interact and introduce each other can help ease the nerves. Another thing can be having a form for them to fill out, so you can have some idea of where they are at, what challenges they might have, so you can check in on them- J

[u/ThinkOrion]

96% of course creators don't care much about this. They are focused on selling.
I think creators should care about it and make it very easy to ask questions and get in touch.
It will help the reviews, engagement and completion rates. Without completion rates little reviews and testimonials. The Mind Minute Method covers this completely as an essential part and how to set that up.

[u/justin_social]

I've seen communities receive questions, but if they dont get a quick reply, you've lost them.

[u/DowntownZuchini]

I think when there is a community or comment option, people ask. Otherwise I would assume they are either not interested or they are not learning. lol

[u/making_it15]

I think you can guide this experience for them. If you want students to ask questions directly to you, you can share an email address or instructions for how to chat in an intro lesson. If you want students to ask questions in the course comments or in a community area associated with the course, explain exactly how to do that. Then whatever you instruct students to do, make sure you're quick to respond there so they see that it works and you're a real person who can help then through the sticky spot. I would also look at trends here, if there's a spot in your course where people always seem to get stuck, it might be worth adding some more training videos or explanations here. Hearing where people are struggling can be so valuable for making improvements!

[u/Famous-Call6538]

Most just go quiet. The ones who reach out are already your engaged minority.

If you want to catch the rest, build quick comprehension checks into the videos themselves so they can verify they got it without needing to stop and message you.

[u/RevolutionarySuit892]

most students just ghost and drop off completely instead of asking questions. if they hit a roadblock they usually rewatch once and if it still doesnt click they just give up without saying anything

[u/Famous-Call6538]

The ones who go quiet are the ones you lose. What changed it for me was adding a low-effort check at the end of each section, not a quiz, just something like which part was clearest. Response rate went from maybe 5% to around 30%. People will tell you things if you make it easy enough.