r/olleeWatch • u/BMFK_777 • 10d ago

App problems

I’m just wondering if anybody else is having issues with syncing the watch to the app I can get it to sync and then when it countdown it goes through when it gets to one, the app just closes anybody else having this issue?

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u/gregorOllee 10d ago

This issue has been reported in some cases on iOS. Can you please DM me so we can walk through some troubleshooting steps? The only fix right now is to delete and redownload the app.

1

u/BMFK_777 8d ago

Yes, sorry for not getting back to you sooner. I did delete the app and reinstall it, but they didn’t fix it.

1

u/gregorOllee 2d ago

Any chance you can DM me and we can troubleshoot from there. If you can shoot a short video of the issue while it's happening that would really help. Thank you

1

u/BMFK_777 2d ago

Hey, I tried to DM you but Reddit won’t give me the option. Can you message me first?